Beautiful place, and old castle very beautiful We like it a lot

Excellent location, convenient to the Fortezza Medicea and Duomo. Beautiful building.

The hotel itself was fine and the rooms were nice however we booked 3 rooms and some had a kettle and water in and others didn’t. Parking which was said is available is only for 5 cars which you have to book in advance. 5 cars for over 50 bedrooms. Needless to say parking was an issue. Night staff was fantastic as well as some of the day staff however one of the older guys during the day was not exactly a friendly guest oriented person. All in all the hotel and most of the staff were great and the location was excellent.

The Breakfast is delicious, the hotel is beautiful and great location

The place was beautiful, with comfortable spaces. However, there are no elevators and many stairs, making it difficult to carry luggage. The bathroom was neat and had enough space to get in and out, unlike other European places.

Very cute hotel. We booked last min and it’s a great place to have a base to explore the city. Staff is very friendly. They directed me to free parking spaces 10 min walk away which was perfect.

The staff were so helpful. We were not aware the parking area was very small so we did not reserve a space, but managed to get one the next day also we were on the second floor and there is no lift the staff helped us with our bags. The breakfast was okay but not enough fruit and too much cake. There was a kettle but milk would have been nice.

The hotel is a beautiful building with a special feeling to it. The staff is excellent. Lorenzo, one of the receptionists, planned a whole itinerary to visit wineries. I simply mentioned that we were going and he did it all on his own. He was extremely patient and helpful. I will never forget his kindness. The breakfast was very good and the location is excellent.

We thought a great location to explore Siena. Very nice breakfast included with many options. Five minute walk to buses. The front desk was extremely helpful in recommending places to eat. However most importantly they arranged a driver for us to get us to our next destination when I had struggled doing so on our own. Everything worked in room as expected. Be aware that there is no lift.

Perfect location in Siena, with soft, comfortable beds, cool air conditioning, and nice showers. Breakfast was yummy and provided a wonderful beginning to our day! No elevator, so I had to carry bags up several flights of stairs.

Great stay. Beautiful property and the staff are so helpful and friendly. Hotel is on the edge of the historic center and ideally located. We will return!

Appreciated the friendly and accommodating staff:) Breakfast buffet was wonderful. Close to the city centre.

Good location. Useful allergen information at breakfast. No lift so maybe issue if not on low floor if you have mobility issues.

Great location, spacious room, lovely bathroom, full breakfast included and super helpful staff.

The hotel is situated in a nice part of the town near to a supermarket and bus station as well as walking distance to the main areas of town. The hotel is well kept and has good common areas. The room was spacious and clean and the breakfast was excellent.

Fab hotel - staff were very helpful as we arrived before the room was ready. There are no lifts but the steps of the staircase were wide enough to not be a problem with luggage and the staff were available to help with dealing with that aspect. Hotel was a lovely boutique historical place and very close to everything in Siena. Small car park next door which was handy. Would absolutely recommend staying there - room was big and well appointed, a good shower and it was very relaxing.

This is a delightful hotel with staff that are extremely friendly and helpful. Although the historic nature of the hotel precluded lifts this did not detract from the stay (one way of saying fit).Huge benefit of having on site parking.

Beautiful boutique hotel. Amazing staff - Anthony & all were just lovely!

The hotel staff were incredibly helpful with parking and luggage assistance, and the grounds were impeccably maintained. The rooms were comfortable, and the location couldn’t have been better — we were literally across the street from great restaurants and shopping.

Nice hotel in a great location to everything in Siena. A bit dated. Parking in the back of the hotel for about $26.00 for approximately 24 hours. Decent buffet breakfast that was included. Great little Gelato place next to the hotel. Staff was very nice and helpful.