7.4
Pleasant
From 971 reviews
Cleanliness

7.8

Room Comfort

6.8

Location

8.4

Service and Facilites

8.0

Traveler Reviews Hotel Panorama

Number of reviews per page
20
40
Top reviews
anay
icon-Friends and Family
Friends and Family
4.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

You get what you pay for. Location was perfect! Close to the everything. McDonald’s is really close by. We didn’t have hot water or a working tv. We were only there 2 days so we made it work. But it was not easy. There was an elevator and they did hold our luggage for the day.
Felix
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

10/10
Francis
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

I had no idea the front desk would be on a floor other than street level, which meant it took a while to actually find it two floors up. The staff seemed charming as was the decor. The room was comfortable and clean. Exterior construction meant some noise and a scaffold outside my less than panoramic view window. Odd. Is the view only on the roof during breakfast? I never made it up there. Coffee bar 24/7 unless you want coffee at 7:30 am. Mysterious. I didn't want coffee at the 8:00 breakfast. I didn't want breakfast at all. I just wanted coffee at the unreasonable hour of 7:30 am. Lastly, when my passport is at the front desk because that's the law, wouldn't it be cool if someone were behind the desk, or at least the passports were secured somewhere. ANYONE can walk around and take anything they want because having someone at the desk at all times is just absurd. Lastly, one charming friendly face on the afternoon of 18 June made the visit positive for me. so, thanks for that conversation, also thanks for the lovely artworks throughout the 2nd floor. - sincerely, Frank O.
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Andrew
2.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Major building works in progress outside, noise started at 07:30 and was like trying to sleep on the runway at Heathrow (wont allow us to upload video!). Shutters removed without warning allowing workmen on scaffold to have unrestricted views into room. Desk staff shoulder shrugged. Overall not great; decor very, very tired. Aimed for arty, missed badly. Description on website misleading. Would not recommend.
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Jason
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Great place. Had room with a view. Everything was walkable. No more that 30 mins to even the farthest place we wanted to go. Great location and staff was very friendly.
Catalina
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

It was ok, for the price I expected a bit better
Arelis
icon-Leisure
Leisure
8.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Room was clean, staff was welcoming.
Heather
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

The room smelt like mildew and the tv didnt work. Once we opened the windows the room smelt better.
gordon
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

the most basic of accommodation. If you can get it for $125-$150....you'll get what you paid for.
Monica
8.0
/10
Reviewed 51 week(s) ago

Hotels.com verified review

Tired and dated, it could use a coat of fresh paint. I did appreciate the funky art and homey touches, though. Room was the smallest I have ever slept in but the bed was comfortable. Staff was friendly and super helpful and the location was unbeatable. Breakfast was varied and generous. I would stay again.
Gerold
8.0
/10
Reviewed 53 week(s) ago

Expedia Group verified review

An older hotel, but well situated in walking distance to the Duomo area.
kristel
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 53 week(s) ago

Expedia Group verified review

Excellent location. Staff were very friendly
Farzana
6.0
/10
Reviewed 54 week(s) ago

Hotels.com verified review

A bit antique of a building. But the young man that was working that evening was beyond kind and helpful. AC was not working and he accommodated with another room. Thankfully one was available to switch out into.
Verified traveler
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 56 week(s) ago

Hotels.com verified review

Small room but served the purpose. Accommodations were well kept. Good location. Friendly staff.
Gautam
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 56 week(s) ago

Hotels.com verified review

Staff is very helpful. I got a sprain in my feet. Guys at reception helped me by providing ice. Location of hotel is really good. It's like 5 - qo min walk from dumo.
Tony
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 57 week(s) ago

Hotels.com verified review

shower was small
Margarita
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 59 week(s) ago

Expedia Group verified review

We loved our stay here. We were walking distance from all.the places we wanted to visit. The staff in the hotel was great, always ready to help and advise. Breakfast was delicious everyday, and the view of the hotel was really good too.
Jose
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 59 week(s) ago

Expedia Group verified review

The property was nice.
Boyd
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 62 week(s) ago

Expedia Group verified review

Wonderful view from the breakfast area and from our personal balcony! The breakfast was also delicious. We certainly enjoyed our stay.
CARLOS
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 65 week(s) ago

Expedia Group verified review

Excelente servicio, todos muy amables. El desayuno muy bueno.
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