hotel is great and staff amazing (the shuttle drivers are so friendly and nice), shuttle service to ski departure is wanderful
Jacuzzi are often busy but late operning helps, not sure if very clean
Room is really nice and great to rest & sleep; bathroom is clean and fine
The breakfast is really the subject to improve: having more fruits - mainly red ones (berries, strawberries, etc.) and other things - this is what I expect fromsuch "luxury" hotel
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Steven
Friends and Family Family
10.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
Gorgeous location.
Alan
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Great location and beautiful views
William
with Friends
8.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Location, very close to the mountain. Free shuttle service or close walk to beginner slopes.
Paul
with Children
8.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
We like the amenities, such as pool, hot tubs.
Kléo
with Children
6.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
The rooms wasn’t as clean as it could have been. The hottubs were left open for hours on end without staff coming to check and close them so they could actually heat up. The food was mediocre.
fred
with Children
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
yes. And very courteous waitress in the breakfast room.
Justin
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Good
Judith
Business with Pet
8.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
The hotel is well located near ski bromond and is nice and comfortable. Staff is nice and welcoming. Breakfast could really be upgraded to a good gourmet breakfast, the wuality was very basic. Also they could use a little convenience store or fridge with yogurts etc. Food choise for evenings is basic. The shuttle is an incredible aminity and Ratmond is the best.
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Christos
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
.
GEORGE
Leisure Family
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Room was very clean. Outdoor hot tubs were busy but we kept. Staff was also very friendly.
Stacey
with Partner
6.0
/10
Reviewed 15 week(s) ago
Hotels.com verified review
All ok, but nothing special. For the price I expected more. When you go for a winter ski trip and choose a room with ski view I would expect the snow to be cleared from balcony. Walls were thin. Got many emails and a sketchy WhatsApp before check in
Ronald
Leisure with Partner
6.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
While the staff (reception, bar/restaurant, housekeeping and shuttle driver) were exceptional, the hotel itself is just OK. Shower was lukewarm at best, hot tub wasn't great. Bed and linens were very comfortable.
veronique
6.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
Need renovations.
Elizabeth
Friends and Family Family
8.0
/10
Reviewed 19 week(s) ago
Hotels.com verified review
No ability to change temperature or open window and no window to outside, only overlooking indoor pool area. Otherwise everything amazing, awesome hot tubs, shuttle to the mountain, beautiful room and hotel, courteous and helpful staff.
Marie-Josée
Leisure with Children
8.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
Clean room, nice service and friendly staff
samia
8.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
Restaurant expensive for quality
Angelina
Leisure Family
6.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
The room was not ready at check in time. they gave us two free drinks to compensate, but we were still late for skiing.