Overall Ratings & Reviews Banyan Tree Sanya

Lovely two day stay at the Villa in Sanya, away from any crowds and a nice beachfront mostly to ourselves. Breakfast was quite good even if dinner on-site was more average, but quite close to downtown Sanya so plenty of local dining options within easy reach. Very pleasant little retreat!

Th property is located in a quiet neighborhood and is perfect for families and couples. I enjoyed the private pool and the outside bathtub. In the morning, you could hear birds which is refreshing. Staff is friendly and attentative. The beach is great as well although you cannot swim in it due to water conditions. I really enjoyed the stay.

The property is quiet and beautifully maintained. Staying at the pool villa is dream-come-true and swimming under the moonlight is a quite unique experience. Staff is friendly and attentive. Wendy from the spa is exceptiaonal. Her neck and back massage at sunset just left a sweet touch to the whole experience.

Property was beautiful, and well maintained. However, the villa was very dated and not clean. The layout was strange. There was a weird smell in the rooms. A bit complicated to get a taxi if you don’t have a taxi app or know a taxi phone number.

We really enjoyed our stay in Banyantree Sanya with very relaxing atmosphere and friendly staff. Especially we do appreciate Peter’s support throughout our stay. Although it was not warm enough for swimming, it was great to take outdoor bathtub and jacuzzi under the moonlight.

The hotel is beautiful and had everything to be amazing. Nevertheless, the service was terrible. Probably 98% of the staff didn't speak English and from the remaining 2%, 1% did speak English but didn't speak Chinese. It was impossible to ask for an omelette with 2 eggs at breakfast as a point of reference. Staff would answer ¨yes yes yes¨ even though they actually didn't understand a word of what you were asking. In a hotel of this level, with this kind of pricing you cant forget about the service, its what makes a big part of the whole experience.

Staff very nice, good view, a very comfortable place for relax

Spent long weekend here. Grounds are simply stunning and the villas are extremely private. The private pool is a great feature. The inside of the villa we were in was a little 'tired' looking however, very clean and comfortable. There was a constant drip from the AC vent in the ceiling in the bathroom which made the floor a bit slippery, but we just put the bath mat down to catch it. No big deal really. The food was delicious! The staff had a good understanding of English, we had no troubles at all making ourselves understood. On the whole it was a great weekend. Thoroughly enjoyed it and will probably return at some point.

A private retreat resort. Surrounded by natural vegetation and a exclusive private beach. The room is spacious and the room was scented with sandal wood incense. Not to mention there is a private pool with a outdoor hot water spa tub. There is a seperate living space connected to the bedroom via a walkway giving privacy for 2 different activities. Every morning you are likely to be awaken by calls of nature. A recommended resort for enjoying private and quite rest from the bustling city life

Great weekend getaway.

Everything was good except the breakfast

Great villa, the hotel was very nice, well maintained staff were very friendly. Service was sometimes slow Could be better equipped for small children

Sanya hotel prices are high, and the reason we chose Banyan Tree is because it has private villas with competitive prices compared to many other large international chains. Thumbs up for privacy offered; however, the hotel itself is starting to age, and some touching up is necessary. Dining options are at a minimal - basically just one restaurant - and after 2 meals you start to get bored. I would suggest you to choose this hotel if you want a private villa with pool to yourself; however, if you don't mind staying in a room, then go for the newer hotels.

Beautiful hotel with beautiful surroundings. However, very disappointed with the serious lack of restaurant options at the hotel - only one restaurant is open most of the day and that's it!!

I couldn't believe that such hotel will have such bad quality of food. We rent a double bedroom villa so we can spend our days in the villa quietly. The last 3 days from our 7 days stay, we had to go out for lunch and dinners because couldn't bear the food anymore.

Got shocked when opened the door. We arrived in the evening, the pool looks great with the lights. I also like the open space bed beside the poor and the open space bath-tube.

nice cozy hotel,spacious villas,huge private pools. fantastic spa.terrible food,heavily overpriced(60usd for a chicken noodle soup)

Pros: Spacious villas and great service. Cons: Mediocre food by Chinese standards.

We chose the basic accommodation, which was a villa with a private swimming pool. The property is excellent if you like privacy. The villas are clean and well-planned. 24 hour gym. Private beach. On the flip side, the food was uninspiring and the meat was tough on several tries. They need to replace their chefs if they want to be 5 star all around. For now, stay there, but eat at the close-by Intercontinental.

Good for romantic vacation. Some taxi drivers tried to rip you off when you exit the immigration at the airport. Do bargain with them, and it should only costs around RMB70-80 for one way from airport to the hotel. Airport pick-up from the hotel costs around RMB350.