Terrible service the lady at the front desk was great other than that I will never stay at this hotel again. I literally stayed one night packed up my stuff and booked another hotel and let them keep it.

Excellent hotel!

For a three star hotel, this is worth the price. It's a little rundown, but clean, good beds, great staff. Breakfast had good options for Americans.

Exceptional staff. We had a group of 15 which included my autistic 13 year old. The staff was unbelievably serviceable, the food options great! We’ll definitely be back to San Andrés and will stay @ Sea Flower! Highly recommend for any autistic guests.

The location is perfect! Property needs some renovations. It's getting old.

Great spot ,close to everything. People were friendly amd rooms clean.

Location and food were great!

Great staff, good food and location. I would definitely stay here again.

This is a tired property that needs a refresh. It's a good value for an all-inclusive, well located in "El Centro" of San Andres's main town and steps from the beach and some cool restaurants. But I was disappointed that the bathroom was as dingey as it was. The shower door was rusty and grimey. The sliding doors that opened to our oceanview balcony were old and got stuck frequently. Time for an update. That said, it's still a decent value, oceanview, and well located, and I'd probably go back.

The customer service and accomodation of traveler needs. That was really somethong unique.

Could take better care of windows, due to wind noise I could not sleep, windows did not seal properly.

clean, spacious rooms, good location, good service, good food

Good hotel close to pretty much everything

Most of the staff were very friendly. A few were very basic in their relationships with the clients. No swimming pool in this hotel; you had to walk 300 m to Sol Caribe San Andrés to enjoy the pool and shows. But this makes the Sea Flower very quiet indeed. Great food changing every day. Room was nice and roomy but very noisy from the street (balcony doors did not shut well). Toilet was basic.

I will stay there again

Poor service and attitude Hotel not physically in a good state, certainly not rating it at 4 stars

A few things: 1. Room not ready on arrival, even that was after 3 pm. 2. Hotel quite rundown 3. Very hard mattress 4. Need to improve check-in system 5. Cannot believe the price we were charged for this hotel, quite expensive for its quality

Best location! Great staff, very helpful to find entertainment and tour packages for you. Let them know you are coming with kids and they'll give you a big, quiet room.

The Hotel is centrally located close to everything. The hotel staff is very attentive and helpful. Overall we had a pleasant stay.

Staff unhelpful and refuses to speak English. Room dark, needed a flashlight. Hotel really old. Internet doesn't work in rooms. Buffet is pretty average, but if you don't make it amongst the first, you will have to eat leftovers if any are left. No one cares that you will be hungry!!! Checkout was one hour long and a nightmare! Did I say horrible and unhelpful staff? Did I mention absoulutely no customer service? Do yourself a favor and DO NOT book this hotel.