The location is about 3 km on the other side of Piazza Armerina from the Villa Romana del Casale. In other words, to get to the VRdC, you need to drive 3 km into town, through the town, then another 3 km. The staff is polite but none speaks a word of anything but Italian. There are rarely any staff at the front desk. Most often, you will need to go to the restaurant which is in another building (or call them from the front desk). No A/C was working during our stay at the end of April. A broken toilet seat was promptly fixed when reported. Rooms on the first floor are shielded from the highway and quite quiet. The hotel's restaurant serves mainly pizza for dinner (quite popular with locals), and the breakfast was fairly good. Parking is very easy. Not a bad stay, but they advertise as a 4*, and I can't imagine on what basis they consider themselves 4*--it's a stretch to even call in a 3*.