Overall Ratings & Reviews Fortune Park Panchwati, Kolkata - Member ITC Hotels' Group

Loved it

Nice place everything was quiet beautiful all facilities at a good price. Only thing i wanna tell them to improve is their resturant slow service food was nice but they takes almost an hour to prepare veg food

The staff was courteous but the property needs a serious upgrade. Paintbpeeling off, stale smell in the room was a serious turnoff

I didn't check in at the hotel cz I was sick and so had requested the authorities to postpone the stay but they didn't do anything. Very shameless.

Outdated hotel which needs a ton of maintenance. Staff were helpful though

My hotel booking was cancelled in last minute, this messed up my entire family travel plan

The property is good and the rooms are nice and clean. Very friendly staff makes your stay even more enjoyable. The food is excellent and the buffet breakfast has a huge spread.

Every think is fine not proper cleanness, too much traffic to go there.

Little things that could make the stay better. One the request for a hard bed- did not happen. The wife and the mother in law could not sleep as they have bad backs The electric kettle - faulty switch. The empty mosquito repellents Little things

Fortune Park is located in Lake Land Country Club premises. The Club, the residential area behind the Club, the lakes are all wonderful places. The property is a bit old but fairly well maintained. Service is good and staff is very friendly. However, none of the Calcutta sights are nearby. Getting an OLA or Uber takes lot of time and gets worse on Sundays. Nearest metro station is 11km away (Rabindra Sadan). Returning at night from City to the hotel also was a big challenge.

Outstanding response,behaviour of all staff attractive. Tasty food served.recommended for tourists having own conveyance. Places to visit is far away from hotel.pleasant atmosphere.

The hotel was good in service and luxury, but its location is a disadvantage for the people who came to visit kolkatta, as its around 15 kms from the main city and at night time you also face getting taxi's from Kolkatta to go there and similar problem you face in the morning time for the hotel side.

everything of the hotel is very good warm welcome, rooms, restaurant

Bathroom has smell of smoke and urine..not healthy at all

This is a nicely placed property, it looks good from the hotel website photographs but once you go there you realize that it's not maintained well at all. We visited the hotel in mid summer but the swimming pool water is green in color although they claim it's well maintained and usable. Same with other part of the property. Breakfast spread good but i found most of the stuff were not so tasty

nice hotel and good hospitality.

Rooms need renovation. The rooms are too noisy. Mini bar is always empty. Receptionist always on the phone

I stayed in this hotel for 2 nights with my family. I had booked this hotel through expedia.com where it was mentioned that a standard room can accommodate 2 adults & 2 children comfortably. To confirm the same, I called up the hotel reception and they gave thr same assurance. I booked the standard room as per their assurance. Everything was good about the hotel except the location and the bed size. Standard room is not meant for 4 people. Twin beds seem like single beds. And this hotel is quite far from thr main city and lack of proper conveyance. Breakfast buffet was awesome and hotel staffs are well groomed.

Breakfast was pathetic in quality. Not getting things which are ordered for.

I needed a safe and quiet "bubble" for overnight having landed in Kolkata and on my way to IIT Kharagpur. Fortune Hotel was perfect for this. A taxi picked me up at the airport -- it is a 45 minute drive. Next day he returned to take me the rest of the way (2+ hours). You do not escape all of the Kolkata pollution, but it is a bit better -- and inside it was fine. The surrounding area outside the bubble is slums, but you are very "far" away -- no traffic, no noise at all. Mosquitoes outside at dusk are very bad, but daytime and inside were fine. I had dinner in the hotel restaurant and it was very good. I highly recommend the Fortune hotel for this purpose.