It was mediocre the check in at the front desk was slow the clerk was on the phone the whole time,it looked like someone was living in the front office with a bed and left over pizza box there The room was gross poo on the wall under light switch in the bathroom, main door to our room wasn't staying shut unless u slammed it. I don't recommend them

Floor could of been mopped better

It was clean and well taken care of The service was great Thank you it was well worth the money

The lady at the front desk was rude she didn’t want to talk, she just laid a paper down to sign but didn’t say to sign it, the room was dirty like they didn’t sweep , and one of the beds was not made up and after all that when u get home I see I was charged again for the room.

The front desk was very helpful and courteous.

I was the only one at the property

It was one of the worst hotels I've ever been to. I was on a call when I pulled up and the manager came out to ask my if I was getting a room or what. I was basically rushed off the phone and rushed to go inside. The check in process was slow and the desk clerk or manager, whatever his position is, was just rude and had no personality. After I checked in I went to park. I had to climb a wall to get to my room. There were a few handicapped parking spots. These spots had ramps that lead straight into a wall. I'm not sure how those spots would be accessible to anyone, especially someone who is handicapped. When we got in our room, we were greeted by roaches and flies. We barely slept and had to sleep in our clothes because we felt uncomfortable. We didn't even use the shower or toilet for fear of what may be in those or on those areas. One of the worst places I've ever stayed. Over $200 for 1 night and the room and experience weren't worth $2.

The surroundings were good. The cleanliness of the room was fine except a few cockroaches were running around. I kind of expect that being that we’re in South Carolina. I tried to contact the front desk but no one was available.

No breakfast but our bed was comfortable. Very close to Fort Jackson and many restaurants and shopping.

Came down there for my husband for Jackson basic training graduation. Customer service was great. The front desk man was really nice and understanding, but the environment wasn’t family friendly. I had to move rooms because a man kept coming out his room every time I came outside and harassing me while I had my three year old with me front desk moved me to the front so he could watch out for me, which was nice but if I ever come back to Columbia, South Carolina, I will not be staying there.

Really didn’t like the hotel had to switch rooms because the other room was really dirty and nasty.

Poor service and no coffee

Ok

Reserved a king room and was told they didn't have any available. I like the first floor because I sometimes have to use a cane to walk. My daughter stayed with me the first night and was present at check-in. The only thing I didn't like this time around was having to take a double instead of the king I asked for.

It's a small, family owned and operated property in a very convenient location. However, it is not a resort. I've stayed there many times over the years, because the price is right, the location is very convenient and the neighborhood is nice and safe. The homes in the area are lovely and expensive! There's a large church directly across the street, a large popular Mexican restaurant next door and a laundromat just past that. Beltline conveniently crosses Columbia's major streets, because it circles around the inside of Columbia.

easy parking in quiet neighborhood

booked a no smoking room and it smelled like cigarettes and there were cigarette burns on the toilet seat. both beds had mysterious looking stains on them. also the lock was broken to the door so all we had was the deadbolt. pictures didnt look close to what it actually was. didnt give it 1 star because nobody caused us any issues while we were visiting. it was very embarrassing bringing my best friend to columbia for the first time to a hotel that was not as advertised.

The room was kept clean. The sink had no hot water. The shower was noted to have mold. You can tell the room had been upgraded somewhat. It was obvious the facility is older and the walls needed to be repaired better. Especially in the bathroom.

Was able to park in front of my room

I loved the property and it was so quiet! I was able to pull up to my room.