Overall Ratings & Reviews The City Inn Hotel & Casino

excellent services, and a wonderful costumer services.

This is very outdated. I would not stay here as a single woman. Thank goodness i was with 4 other people. The halls are dark and outdated which reminded me of "the shining". I was scared an apparition was going to show up. There was an abandoned sauna and jacuzzi room with no working lights. Then we went to check out the pool. It was Green. The room was a good size, however, the blankets had holes in them. The chair in the room also had the yellow stuffing coming out of its seams. Im happy we only stayed for 1 night because we didn't want to be too far from the airport. The staff was nice but there was only 2 working staff members per shift who also worked in the restaurant so the front desk was often without staff. This place is fine for a cheap night if all else isn't available. It has a lot of potential to be a decent hotel but its not very well taken care of.

This time I didn’t like how I payed for two nights and me and my son got drunk. And he stayed in my car drunk. And the security guard said he was going to shot my son because he was robbing my car. They also locked him up. The room wasn’t clean no hot water. The reg. Smell nasty and it smell like cigarettes. The only good thing was the AC .

Old carpet has a smell the furnitures are old. The price is too much for the property

All I have to say about this places the front desk is very friendly. But this place needs some serious shampooing of the rugs and cleanest they have to do a better job.. if you just passing through and you have no other place to go I guess you could give it a try. I would not recommend this place to anyone thinking of going with kids no no no no.

Good service and friendly thanks at all personal this hotel

Just only a little music at the bar till late but everything was great

Pleasant, prompt, courteous staff. Although currently under construction, there was no distress to my stay.

This is my third time staying here and it always gets better. I love the breakfast and the restaraunt theirs also a club.Location is close to everywhere we needed to be.

The hotel was clean. There is parking garage to park which is outstanding. Security is there round the clock. Inside check in was smooth and quick. room was nice. Only issue I had was the hand held shower holder was broken so you had to hold the shower plus when I was checking out I was called back about two missing towels. I told the front desk I had four towels when I arrived and turned them in only to get two towels back. The maids need to keep count on towels because if I had left they would have charged me for the towels when it was the maids fault. My only two gripes still doesn't take away from the hotel. I would stay here again. Also, the music is bumping until 6 in the morning. It didn't bother me though.

These staff members are so very kind I will not stay anywhwre else.

Amazing hotel they always deliver

I will only stay here. The staff is like family

I always enjoy staying here. The staff is like family. I wont stay anwhere else.

The casino staff not too friendly and most of the machine do not eork

Hotel was bad and is getting worse. Has not been updated and everything is getting old and out of service. We had to change rooms three time, just to be able to get hot water in the shower.

I had a great time. Especially in the Casino. The receptionist were very friendly and they spoke English. Everything was ok except for the environment. Scary. I stayed in the Hotel except to walk across the street to get some food. One thing. The Restaurant doesn't stay open long enough

The hotel is nice and clean but there is no activities in there

It was a nice stay . The hotel staffs are very friendly even though they don’t speak English. And the hotel is very safe because of the security system that putting in place .

Hotel was nice, everything was great except checkout. Told us to wait while they checked our room