Overall Ratings & Reviews La Quinta Inn & Suites by Wyndham Norfolk

Good

Found a hair on one of the beds other than that enjoyed my stay will book again

The staff were really terrific. Morning and night staff were kind and very friendly

A nice place to stay.

Property overall was taken care of. Staff was very friendly and helpful. Would stay again.

Stayed for football tournament and other then location being convenient to places it was a nightmare! Absolutely the worst hotel I have ever stayed at to start let see the ladies at the front desk very unpleasant no hi hello how can i help you nothing other then stating she needed a card for deposit that was it. There is only 1 elevator that definitely needs maintenance update and the the pool is disgusting my 6yr old loves to swim and she is the reason I always get a place with a pool took her to try and swim during our stay and she immediately looked at me and said mommy im not getting in there its nasty and it Absolutely was.. As for the rooms where to begin.... rust all in the shower handle in the shower was broke .. curtins were filthy sheets definitely do not get washed properly thank god we brought blanks and pillow cases the refrigerator in the room did not work just leaks water we ended up having to waste so much food because we had no way to keep it cold and the HUGE ISSUE WAS AT 2AM A ROACH WAS IN MY BED!!!

We really like a good breakfast so we look for this in a hotel. The woman who runs the kitchen breakfast area was really attentive and the tables were clean, the food was fully stocked. I was put off by the artificial texture of the eggs which were spongy, water based and not very tasty. The other items were adequate including the waffles. The juice machine had some dispensing/leakage problem that made me just get water. Front desk was ok. The super bright white overhead lighting above the front desk is very harsh at night when coming in from driving at night. Woman who checked us in and did not look up from her display seemed to have a cold and wiped her stuffy nose with her hand then immediately took my license to check us in. The parking was fine and close to the entrance. The room was clean and comfortable but the wife noticed pretty constant overhead jet noise till 10 pm when the nearby airport traffic abated. The location was close to the interstate which was good but a challenge to get back to when I overshot the entrance drive. The price was $20 better than our nearby favorite hotel, however, we liked the breakfast better at our favorite and matched the price by reserving earlier for our next trip to the area.

Loved mii stay!

The room was clean. The property had a heavy “Green Plant” smell!

nice staff

A great value. Very clean, and updated.

Staff were always friendly

Great stay

Always solid

The staff was extremely helpful. We had gotten off a cruise ship at about 9am. I called to see about early check in and the front desk person that answered said they couldn't guarantee they could accommodate and there could be a fee. When we arrived a young lady with very short hair (sorry I don't remember your name!) helped us check in. Not only did she keep us check in early around 11am (at no additional cost charged that I'm aware of) she was kind enough to let me use the locked lobby bathroom while we waited for a room. That's A customer service!

There was feces outside of the front door for the entirety of my stay.. I notified staff multiple times and nothing changed. The entire hotel was incredibly dirty- there were full trash cans that i assume housekeeping was supposed to move but they were next to the elevator by the lobby the whole time. The carpet in my room was sticky and damp as well. On the first day in the AFTERNOON! a roach crawled on the nightstand and when I went to react another one jumped on the bed. I cannot make this up it was so nasty. the toilet didn’t flush, the shower had hair in it, and this is literally just a few of the things. I was in town for a wedding and it was such a horrible stay. Also, i don’t generally leave reviews i’m just so surprised that this place is able to be open.

Had a nice stay the rooms are okay only issue was I seen 2 Roaches

Ok

Great

0/10