7.0
Pleasant
From 391 reviews
Cleanliness

7.8

Room Comfort

6.6

Location

10.0

Service and Facilites

7.8

Traveler Reviews Hotel Betania

Number of reviews per page
20
40
Top reviews
John Harold
8.0
/10
Reviewed 46 week(s) ago

Hotels.com verified review

Very decent quality hotel with 24 hour reception. Room was ensuite, flatscreen tv, very clean comfy bed. 2 minutes walk from the beach and Paloma park.
s
4.0
/10
Reviewed 54 week(s) ago

Hotels.com verified review

Dated in side, needs new look bed covers and room decor. I had kettle, no cups, spoons! Sure, next day and days after, the room attendees could of noticed and supplied... no i had to obtain myself!! Condiment draw was a stained small white unit that had some coffee sachets, tea etc, and some used. This was when the room is classed as ready for next customer. The hotel should replace the white condiment unit if stained as it looks extremely bad. Dirt, hairs,and past customers items under beds. Hair in the bed and marks on wall as well as doors that can and must be wiped cleaned before next customer. towels worn also. Small balcony which could seat two if they provided chairs, i took one from the 2nd floor to use. I assume they expected me to sit on the edge of the bed and look out to the sea. Staff did not seem too bothered, handed key back in as requested/recommended due to 24hr reception cant always get you in the room if you lose the key. Some staff seemed bemused when you gave the key back in, so did'nt bother after a couple of days. I asked for wake up call and taxi, did not get a wake up call as requested. Taxi was available, but that might of been called when i had to go back to the room to collect remote controls. No guide to hotel in rooms, IE; where the pool is or info. Shame, as hotel is nice looking externally. PS, inside of lifts are tatty, simple 20 minute make over would fix, eg; recover in laminate etc.
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Tracey
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Leisure with Partner
6.0
/10
Reviewed 58 week(s) ago

Expedia Group verified review

Rooms definitely needs a fridge and replace shower curtains with screens somehow
Craig
icon-Business
Business
2.0
/10
Reviewed 63 week(s) ago

Hotels.com verified review

Very poor, water brown, slow and shower head holder defective so not possible to shower, safe not functioning, no tv remote offered and aircon was a racket but did work ok, even though this was two star, the price I paid for one night was equivalent to a three/four. Sorry even the pool was not usable as it was brown at the bottom, when I complained a smirk from the receptionist with well it’s two star hotel what do you expect!!!! Avoid
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Stanislaw
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Leisure
10.0
/10
Reviewed 66 week(s) ago

Expedia Group verified review

Very good especially price :)
marie
2.0
/10
Reviewed 70 week(s) ago

Hotels.com verified review

I booked for four nights, but only stayed for one nught because the noise from other residents and digs was horrebdous. A dog was barking continuously until 00.30 when its owner came back. Then men were bangjng doors, walking up sbx diwn and talking really loudly until 04.00. The reception staff did nothing to stop them. My room was clean, a very basic hotel.
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Evelin
6.0
/10
Reviewed 85 week(s) ago

Hotels.com verified review

Check in was easy, they gave me a key and remote control for the tv. I never turned the tv on, do I don’t know if it works. The mattress was comfy but the pillows were so flat, it was like sleeping so without a pillow. The first night we noticed the room smelled of cigarette, we asked if we could changed rooms, they declined our request and said they would clean it better. The smell was less but it was still present. Overall, it was fine, we hardly spent time in the room. We were out by 8am and back by 10pm every night.
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Lorraine
6.0
/10
Reviewed 107 week(s) ago

Hotels.com verified review

This hotel is advertised as 2 star and that's what it is. I've seen reviews complaining about it but it doesn't pretend to anything it isn't. It's basic. The staff are all friendly and helpful and it is perfectly situated for all the local bars and restaurants. It is also a short walk to the beach. It's cheap and you get what you pay for
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John
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Business and Leisure
8.0
/10
Reviewed 110 week(s) ago

Expedia Group verified review

Staff were extremely helpful and capable
shaun
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Friends and Family
4.0
/10
Reviewed 127 week(s) ago

Hotels.com verified review

The whole hotel smelt, either of dirty mops or bleach, which to me was trying to cover up other dirty smells. My mum had a room on her own and the toilet was filthy, I asked for it to be cleaned and no one was available and no more rooms for her to move in to. My sisters bathroom was really smelly of urine and had to be moved.
John
10.0
/10
Reviewed 130 week(s) ago

Hotels.com verified review

Suited my needs for this trip perfectly.
Margaret
10.0
/10
Reviewed 178 week(s) ago

Hotels.com verified review

There for sports event not much time spent at hotel
Hugh
8.0
/10
Reviewed 178 week(s) ago

Hotels.com verified review

Excellent for what the price was for 5 nights. Room cleaned each day 👍 Receptionists very helpful and enjoyed my time there except from the hill to get there 😄 Thankyou hotel. Betania,Benalmadena.
John
8.0
/10
Reviewed 181 week(s) ago

Hotels.com verified review

Nice little hotel at a budget price. Friendly staff and clean hotel, however, rooms are very small and the towels provided (on a daily basis) were not fit to use as cleaning cloths! better towels are very much needed.
Verified traveler
10.0
/10
Reviewed 293 week(s) ago

Hotels.com verified review

Exceptionally clean and maintained. The staff were very helpful and friendly. The hotel is in a quiet location just up from the sea front and close to the cafés bars and bus stop. There's a lovely seating area at the front garden with waterfall to relax in the sun and a roof terrace and pool. There are drinks machines including soft drinks, coffee, tea and beer in the reception area which are reasonably priced. Also a lounge area inside with comfy settees to relax and read a book magazine etc or just chill with friends. Overall a very nice hotel in a nice location at affordable prices. I was very pleased and would definitely stay there again.
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Susan
8.0
/10
Reviewed 296 week(s) ago

Hotels.com verified review

Good value for money. No English tv and tv very small and too high up to be able to view properly. Staff very pleasant and helpfull. Nice rooftop terrace for sunbathing all day. Very handy for restaurants. Overall would stay again
Aleksandra
6.0
/10
Reviewed 297 week(s) ago

Hotels.com verified review

Rooms are small but clean.The swimming pool was closed but we could have expected it because we arrived in February. 20 euros deposit at check-in or credit card.
Verified traveler
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Leisure with Partner
6.0
/10
Reviewed 302 week(s) ago

Expedia Group verified review

Room was clean fresh towels per day ,which you needed as the shower flooded the floor every time you showered, shower head could not be moved, so if small in stature as I am took a time to get wet let alone rinse off. Room basic but that was all we needed only 2 power points, had to pay extras for safe and tv remote good place for a short stay
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Verified traveler
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 306 week(s) ago

Expedia Group verified review

I really would avoid this hotel. We found a used condom in our room at first. It's the tiniest room I've ever seen so how that was missed is beyond me?! We were moved to another room but the cleanliness was just as shocking. Rubbish in the wardrobes and drawers, dirty blankets etc. Don't expect to get spare toilet paper or anything really after dark. Don't waste money on breakfast, its a roll, jam, 1 cup tea or coffee or juice. All in all I'm very sad to say there was nothing good about this hotel. Don't waste your money.
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Verified traveler
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 309 week(s) ago

Expedia Group verified review

The Betania is in a good location and was as expected from a cheap 2Star hotel. Very basic with very limited facilities but clean and for the price we paid, totally acceptable.
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