Overall Ratings & Reviews Hotel Locanda Cairoli

Perfect location. Room was small but cozy. Value for money. Also the staff are very nice

Staff was friendly and glad to help with anything. Good location. Within walking distance to most attractions and just a few minutes from trastevere. Enjoyed my 7days in Rome.

An amazing hotel, in the middle of a busy city, staff were very helpful and accomodating. We would defo recommend this hotel. 5*

Great location. Very clean, beautiful, 24 hour desk, everything was wonderful.

Great hotel with excellent service and in such a great location in Rome, can't beat it!

This is listed as a 4 Star Hotel and I couldn’t tell you why You come in and the lobby smells like someone is smoking. There are no amenities that reflect the definition of a 4 star hotel… When we got to the room there was a crumpled up pillowcase and a stain on one of the twin beds. The shower leaked from the side of the glass door. We couldn’t check out 20 minutes early because there wasn’t anyone there… ordering a taxi seemed to be a big issue as well… not sure why.

Wonderful hotel within a five minute walk to Campo dei Fiori, and 10 minute walk to other site seeing spots. Also near Trastevere and Roscioli. Would stay here again.

Staff are very friendly and helpful.

In the Jewish Quarter between main destinations and good local hang out spots. Five minutes to busses, twenty minutes to attractions.

This is a wonderful hotel. We found all the beds to be very comfortable. We found the front desk staff to be very polite and helpful. It is close to some attractions (Rome is huge so it can't be next to all attractions). It was nice to be able to open the windows and get some fresh air into the room. We felt very safe in the location and there are plenty of restaurants within walking distance.

This was an awesome place to stay! We were there for 2 nights only, but would have stayed longer if we could. It was clean, well set up, and the service was excellent! I would highly recommend this hotel right in the heart of Rome!

The staff was never warm or welcoming to us. I thought I booked the larger room since I paid extra for it. I was told I booked the standard and I should've just paid through the hotel directly instead of expedia even though I showed I paid extra for the bigger room. When we asked about breakfast we were told we didn't "pay" for breakfast. I never saw that as an add-on. I asked if we could pay then and was told there was no room for us at breakfast as the seats were all taken. They acted as if every guest would be at the table at the same time like a sit-down breakfast. I checked the following morning and there were plenty of empty seats at various times throughout the times they served breakfast. What's the big deal to pour a cappuccino and serve a croissant? The staff actually told us we were better off going out to buy our own breakfast. Completely accommodating or hospitable. We felt like a bother to them at every interaction.

Location was wonderful as well as staff!

Great location in the middle of everything you may need to visit in five days

Hotel did not live up to its description/photos, staff rude and unhelpful. We reserved an executive double/twin and we offered what looked like a standard double (smaller) upon check-in. We asked to have the 'double bed' which was two twins made up as two twins. Were first told that nothing could be done until the next day, the hotel was full, and that the beds were attached to the headboard. I showed them that the beds were not attached. Response was that housekeeping had left for the day. We offered to change the beds ourselves if sheets were provided. After much arguing, they the response was that sheets would be provided but no sheets were ever provided. We sat down for breakfast in the morning, but were told our rate did not include breakfast. We were not offered the ability to pay for it separately so we bought breakfast from the cafe across the street. We asked about parking for our car. We received incorrect info about parking on the street and finally directed to a garage about 3 blocks away which costs 45 euros for one night. To reach the hotel, you enter on the ground floor of a very musty, moldy smelling building. The refrigerator in our room did not work. Staff was generally frowning, unhappy whenever we had a question. On the good side, the room itself was clean, the property uses eco-friendly products, follows Covid protocols and was quiet. In general, for the price paid, not a good value/better choices out there.

The staff wasn’t very friendly and the bathroom needed a deep clean.

Male on duty, was efficient but no personality. If you like hard beds, this is the place for you. Trains seem to run under the hotel. Breakfast and interior were good. Not easy to find hotel.

Location is central to all major attractions.

the hotel personnel was professional, friendly and polite. The environment was special, combining the flavor of an old Roman Palazzo with original and well assorted furniture. Unfortunately, it was a little bit noisy, due to the tram line just under the window.

Lovely, clean very comfortable hotel near tourist attractions and Jewish Ghetto.