Holiday Inn & Suites MCKINNEY - N ALLEN by IHG, an IHG Hotel

Explore Holiday Inn & Suites MCKINNEY - N ALLEN by IHG, an IHG Hotel
8.2
Very Good
From 965 reviews
Cleanliness

8.6

Room Comfort

8.6

Location

8.8

Service and Facilites

8.4

Traveler Reviews Holiday Inn & Suites MCKINNEY - N ALLEN by IHG, an IHG Hotel

Number of reviews per page
20
40
Top reviews
Jessica
4.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Blinds were broken, the toilet seat was wobbly, the sink was very slow to drain, paint chipped, elevator very rickety. When I asked questions I was treated like I was stupid.
Lazhiae
icon-Leisure
Leisure
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Good
Craig
6.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

X .nfZ
Gail
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

The hotel has gone down since the first time I stayed 2 years ago. The A/C worked, but had to keep the temperature in the 60’s to keep the room decently cooled. The bathroom wasn’t super clean.
rosanna
icon-Friends and Family
Friends and Family
4.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

The room smelled moldy, likel the walls or carpet were wet, I was congested the entire time I was in my room, the sheets even felt damp and there was a stain on the bed sheets. Not pleased with the room/hotel
Mark
icon-Leisure
Leisure
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Friendly staff.Inexpensive bottled water.Easy to operate TV.
Lesa
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Registration tried to put us in a full room instead of a twin. She said there were no more king beds available. She said the mix up was caused because we did not book directly. Are y’all separated now? Yes he’s probably a quarter mile in front of me approaching tha
Deontay
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

The rooms I stayed in needed a deep cleaning. The room could also use some updating and repairs. The common area was nice and the restaurant/bar was very spacious and welcoming.
Mary Lou
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Bed was comfortable and I slept like a log!! Room was great We came to this area for haircuts Breakfast Food was tasty Check in and out well done!!
Gloria
icon-Family
Family
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Every thing was good.
Denzell
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Everything about the property was amazing. I felt right at home.
Maria
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

The location was ideal based on the family we were visiting. The staff was very friendly. The only complaint is that the floor we were on, and the room we stayed in smelled musty, like a damp towel left to long on the floor. It also didn't appear as of our room was vacuumed the entire stay (7 days). The linens and towels were changed. Overall, it was acceptable. I probably will stay there again because of the price.
Read More
Cole
6.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

The room was clean and comfortable but the AC was not working well.
Frederick
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Staff was wonderful
Valerie
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Great customer service!
Louis
icon-Friends and Family
Friends and Family
4.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Sleeping area was fine, bathroom was rough, light switch barely worked, light would flicker had to push it just right for it to work. TP holder couldn't hold the roll, kept falling off, toilet took 2 or more flushes just for paper. Toilet ran constantly. As usual fan didnt work. Key cards for room. Got a few cards twice and only 1 card ever worked. We had 2 rooms and asked front desk and was ignored.
Read More
Justin
8.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

I
karen
icon-Leisure
Leisure
6.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Very disappointed for rye money i paid for one night. Room coffee maker didnt work. They ran out of coffee in dining area before check out.
Bolton
icon-Business
Business
8.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Pretty decent overall. I’ve stayed in worse that’s for sure
Diane
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Traffic noise on highway 75. So loud when trying to go to sleep.
Number of reviews per page
20
40