Overall Ratings & Reviews Sheraton St. Paul Woodbury Hotel

Great.place.to stay...quiet and clean!

Booked 2 rooms through orbitz. Arrived at 1130p and hotel only had a reservation for 1 room with one bed. I have confirmation for 2 rooms and orbitz charged me. Hotel said there was nothing they could do. Went across the street and over paid for 1 room with two beds so we had room for us. Never checked into sheraton. They admitted they were over booked. I want a full refund!

The hot tub was not working

Clean rooms and comfortable beds. Air would not get cooler than 73 when it was 85 plus temp outside.

Quiet and clean

Check in was 3pm. We arrived at 3:15 and were told the room wasn’t ready that housekeeping was behind 30-40 mins. It was 99° outside and there was no where to wait but the restaurant where the staff made us feel unwelcome to sit there. We went back to try again at 4:45 and were told it still wasn’t ready. We didn’t get into the room until after 5:15. This was for my husbands birthday. When we finally got to the room, there was supposed to be an amenity there and I had to call and track that down too. The air conditioner was cold and the bed was comfortable but the housekeeping staff needs to be addressed. We had to push back one set of plans and cancel another because of the 2 hour delay checking in. Not acceptable.

Great location. Could use more lighting in the bathroom. Very dark. Reasonably quiet. Don’t really understand the $. 100.00 damage deposit swing how they have the credit card you used. You have to wait 4 days to get that back on your CC.

Good buffet and service in the restaurant.

Nice property, clean and in good shape.

Everyone and everything was great. The only negative was that our bathroom floor was sticky.

For the price on a weekend day this was an amazing property and would definitely stay again.

Great place to stay and ample parking space for a trailer!

Checking in was a breeze. The front staff was very welcoming and nice. My friend had an issue with their reservation and the front staff handled it well and helped her with her reservation. Our room was clean and comfortable. Since it's an older hotel, the walls were a bit thin so I could hear people and kids in the hallway but that's okay. Easy to find parking and breakfast was amazing. You do have to pay for breakfast if you didn't reserve it with your booking.

Liked: location and cleanliness. Dislike: pool area, hot tub out (for a long time now). Staff inflexible with late check out request…on a Monday and only asking for one hour

While service at the bar was good, getting food out of the kitchen was very slow. Ditto at breakfast…the buffet is really the only choice.

Liked the room. Would prefer lighter blankets on the bed or at least a choice. I found the comforter much to heavy for me and there were no other options in the room such as a blanket. Liked the coffee maker, fridge, and microwave. Thank you.

It was loud

Overall, I think it's a really good property would definitely stay here again if I'm nit picking some caulking around the shower and the door in the bathroom should be seen by maintenance other than that. Everything was good..

What a beautiful place

Very clean hotel, bedroom Very good condition