Overall Ratings & Reviews Albergo Palazzo Decumani

Nice tidy hotel in the historic part of the city a short walk to the sites . Naples is very dirty but this hotel did clean up the front area from all the rubbish. Big spacious room and lovely breakfast.

Great place to stay

Very professional and helpful staff. Breakfast was very good. Rooms were clean and spaciousness. However, AC was not reaching the desired temperature

Excellent hotel right in the heart of Naples. Rooms well done out, very comfortable Pleasant foyer area Staff friendly and helpful, especially Barbara at the front desk Breakfast was a bit lacklustre though

very friendly, a fantastic place to stay

We expected more for what we paid. Room was nice and clean but no coffee maker nor complimentary water.

Loved the property, wasn't crazy about the area.

Hotel was very nice, with lots of cute shops and restaurants nearby. Not far from Napoli Centrale, but a bit out of the way for some of the attractions. We loved our stay here, the staff was very helpful and we would absolutely consider staying in the future.

It’s an old hotel in an old part of the city. Good location, good breakfast, but lumpy beds and pillows with coarse sheets. Nice and helpful staff

See previous review.

Albergo Palazzo Decumani, an oasis of historic gentility in Naple’s liveliest neighborhood, is a beautifully restored 17th c. palazzo on a little square next to the Archivo Nationale. As you enter the hotel, you cannot help being impressed by the palazzo’s original spiral staircase that winds 5-stories up the heart of the hotel. It is functional, but not to worry, there is an elevator. My room, large bright and airy with windows and French doors opening to a small iron balcony, could be noisy if they were open, but double panes and noise-muffling curtains eliminated most of that, so I slept well every night. The hotel staff were all professional and personable, but Barbara and Vera were exceptionally friendly and helpful. Being from Naples, they knew all the best restaurants, sights…and were simply wonderful!

The staff are incredible here, from cappacinos in the morning to booking tours when asked. The location is excellent where you can walk everywhere and yet when you go to your room, it’s very quiet and a block from all the action. The hotel is very clean and safe in this area.

Great location for sight seeing in the old quarter. 2-3 blocks to Chapel Sansevero and Santa Chiara monastery. I brought my 95 year old mom to Naples. So location had to be close as she doesn’t walk much. We had a good room on 3rd floor near elevator. I will say for those with accessibility needs - there are 3 steep steps into hotel. 3 more up to ground level. And an additional 2 up to reception and elevator. And an additional 2 over to area where breakfast is served. Good breakfast with a nice variety. I will say the reviews about the hard mattress are true. Very hard mattress like a board. Pillows were laughably flat and bad. Bring your own. No coffee or tea maker in room which was a disappointment. Barren lobby. The plaza where hotel is located has a corner dumpster that is always overflowing. Maybe just an Italian thing but it was constantly full with trash all around it even after it was emptied. Unsightly. Pleasant staff.

Great location near central historic Napoli and to get around rest of city!

There are a few steps to go into the hotel so it's not suitable for someone in a wheelchair. Otherwise, it's an excellent hotel in a good location.

Close to shopping, restaurants.

The hotel interior was lovely with an old world feel but with modern amenities. I was only there for one night but would stay there again if passing through Naples. Any negatives about the property are the negatives of Naples itself (the square in front on the hotel was strewn with cigarette butts, garbage and graffiti) and beyond the hotel's control. Barbara at the front desk was lovely and recommended an excellent breakfast spot for that morning as well as assisting us with taxis and airport transfers. We left too early the next morning to try out their breakfast. The accessibility of the hotel is, unfortunately, poor. There are seven steps up to the front desk and the elevator, though the elevator is large enough to fit a standard wheelchair. Other thing to be aware of: the hotel is in a pedestrian zone so taxis or other transportation may not be able to drop off/pick up from the hotel directly depending on their permits or the time of day. Again, not a big deal to walk a block or two, unless you have mobility issues.

Great location - spacious room, staff were very helpful and would recommend this hotel

This was my first trip to Naples and after much research I settled on staying in the historic area. Would highly recommend as it was close to lots of shops and restaurants.

It was lovely staying at this hotel - lovely facilities and really warm staff - so kind and helpful. Would recommend this lovely place.