Candlewood Suites Grand Prairie - Arlington by IHG

Explore Candlewood Suites Grand Prairie - Arlington by IHG
8.4
Very Good
From 1,002 reviews
Cleanliness

8.6

Room Comfort

8.6

Location

8.2

Service and Facilites

8.6

Traveler Reviews Candlewood Suites Grand Prairie - Arlington by IHG

Number of reviews per page
20
40
Top reviews
Rebecca
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Clean rooms with kitchen included. Nice and safe atmosphere for location of hotel. Plenty of restaurants nearby and walmart and sam's as well. Only downside to the stay is NO continental breakfast included with your stay.
Rob
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Great staff Room was great good parking
Florencio
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Room was in fact spotless and the staff was great. Quick to check in and always very courteous.
Joan
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Staff was very accommodating and May concessions regarding a request I had
mark
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

rooms super clean quote and fast check in five stars
john
icon-
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Amazing staff. Very friendly and went out of their way to take care of me. Great room. Would definitely be back
Yolanda
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Great customer service
Kery
icon-
8.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Check-in
Sergio
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Everything was good.. clean room. Plenty of towels. Inly problem was a lizard in the room but hhe ran away and hid somewhere 🤔
Leiloa
icon-Friends and Family Family
Friends and Family Family
2.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

This hotel cancelled my reservation i booked months ago just because they were overbooked and gave my room to another person. I will never book for this hotel ever again.
Erick
icon-Business with Friends
Business with Friends
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Everything was great
BRITTNEY
icon-Business with Partner
Business with Partner
2.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

My husband is in the medical field and has to stay in a hotel at minimal 1 time a week. I have NEVER left a negative review, but this was by far the worst hotel and experience we have ever had. 1) The Hotel room was NOTHING like the pictures. The pictures show a kitchen with a small table. Benificial for my husband that is at his temp "home" in all hours while being on call. A good hot meal is important. The room had nowhere to sit and eat, as shown in the pictures. 2) The hotel states that there is no Hot Breakfast; however, a fully stocked Kitchen to comfortably cook on site. There were no forks, and only one plate, which was still dirty, in the dishwasher. When we called down to see about getting more, they stated they didn't have any more. We had to buy paper and plastic. 3) FILTHY! Gum stuck to the top of the table in the pool, area, Hot tub was dark in color, Toilet paper stuck to the elevator floor, and outside the office door was a unwrapped and used toilet plunger sitting directly on the floor. The list goes on...
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Joe
icon-Leisure
Leisure
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Great
Andrea
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Good place to stay
Dawn
icon-Business and Leisure Family
Business and Leisure Family
2.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Horrible! Never again. From the minute we walked in until very end. Very old hotel. I made a reservation for a one bedroom suite which I told upon checking in it was not available. After 10 minutes of discusssing my reservation and what I paid for and then asked for a manager, somehow then my room was available. Reason we chose here was for indoor hot tub and pool. Hot tub water was so dirty and disgusting. Water was cold. The pool you could not even enter unless you wanted to do a cold water plunge. Forget about taking a shower. You had about 2 minutes until water went ice cold. You were allowed one towel per guest and if you wanted to get new towels you had to hand them back your old towels. Apparently 2 towels per person was not allowed. No one was ever at front desk so forget even talking to anyone there. I did send an email to the property manager who chose to completely ignore my email and never responded. I travel regularly about 5 times a year for the past 15 years. I can honestly say this by far was the worse place ever.
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WILLIAM
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Perfect location for me.
Gregory
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Amanda was Awesome Employee of the YEAR keep up the great costumer service you provide every day love the stay will do again 👍
Gregory
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 30 week(s) ago

Hotels.com verified review

All you listed especially the front desk all shifts.
Daniel
10.0
/10
Reviewed 32 week(s) ago

Hotels.com verified review

N/A
Yolanda
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

The Rooms were clean. The Hot tub could have been a little warmer. But overall we had a great stay.ĺ
Number of reviews per page
20
40