Overall Ratings & Reviews Residhotel Mulhouse Centre

Top location. Lady on reception was very friendly and helpful . Even issued me a parking slot , in underground parking. So motorcycle was safe , thanks for that. Only things is , you need to wash all plates and cutlery , basically if you using kitchen you need to left it cleans it was . otherwise they will charge you 40 euros.

Convenient location not far from station and town centre. Friendly staff. Good value for money. Breakfast was good.

A real find! Clean, spacious room. Lift. Good value breakfast (€11). Helpful staff. Not just kettle and coffee-maker, but microwave, hob with two rings, and fridge (plus crockery and basic utensils). NB Shower is in the bath.

The staff are very friendly and helpful. The rooms and halls are kept clean. I enjoyed my stay here and would definitely recommend it

Came back to my room at 12am and found it flooded due to a leaking water heater. No staff to help me; had to find a phone number to call. My suitcase was all wet as well but at least no significant damage up my belongings. Following instructions I had to locate a security box and find the master key, all by myself, and move myself to another room at 1am. I could barely sleep that night, despite having to get I at 5am to catch the train. They refunded one night, which was THE BARE MINIMUM they could do, and gave me a voucher I won’t be able to use. Thei inconvenience was unacceptable and a great source of anxiety that night. Also, receptionist smokes at the hotel entrance, blocking the door. Not a good look.

Apartment is great size for two. Main living area. TV, sofa bed, desk/dressing table, coffee table, dining table and four chairs. Kitchen area - well equipped - large fridge, kettle, coffee machine (pods at reception for 50 cents) microwave, dishwasher, crockery, utensils etc. Toilet and bathroom- toilet separate to the bathroom which was good. A good sized cupboard under the sink and a mirror with good lighting. Plenty of towels. Bedroom - TV, comfortable and clean. Two large wardrobes with hangers. One in living area, one in a separate dressing room with a chair and plenty of room for suitcases. Decor is dated, but the room was quiet and cool (often too cool but would be ideal in the summer). Plenty of sockets and lights. Reception staff - friendly and welcoming. Excellent location - close to trains, trams and centre. Negatives - the shower, over the bath, had a good shower head and plenty of hot water, but no bracket on the wall so you could not shower with your hands free. The bath did not have a plug so you couldn’t use the bath as a bath. The bathroom was quite cold and the heater in the bathroom didn’t work. The heater in the living room was out of use. Only useable heater was in the bedroom. The heat didn’t spread well to the other rooms so you’d end up with a hot bedroom and cold elsewhere. The only usable mirror was in bathroom. There is one at the entrance but there is no light. I recommend and would stay there again.

Good location very near train station, comfortable stay

Tres ordinaire mais sympathique

Perfectly pleasant place which is well located near the station, It is handy for the tram to take you to the train musuem or the Car museum. We had the breakfast, which was was perfectly adequate buffet. The staff, particulary Harold who checked us in on the evening we arrived.were very helpful, and English was widely spokenThe room was pretty basic, a little tired, but clean with enough space for the 3 single blokes that made up our party but it could have used some decent sized glasses. No English channels on the TV. There are several reasonable restaurants situated close by as well as a carrefour local corner shop which is well stocked. No great issues at all, it's a cheap basic place.

Convenient for railway station and local trams.

Shower needs to be closed in to avoid water on the floor

A good hotel for a short stay. Clean, quiet (although we were way up in the 5th floor, so no street noise), and comfortable rooms. The reception is closed in the middle of the day which makes it difficult to leave your luggage if you need that. It was nice to be close to the train station.

Camera sporca e trascurata. Dopo due giorni senza che la camera venisse pulita abbiamo richiesto due asciugamani che ci sono stati concessi a fatica in quanto non parlavano bene l' inglese. Colazione scarsa e una mattina abbiamo dovuto attendere 20 minuti perché i tavoli erano tutti occupati

clean, good price and good to cook and be with a family

Left my stuff in storage apparently the only other person to enter after me didn’t rummage throw my stuff and steal from me. Staff tried to make me seem like I was the idiot in the situation her poo service if they did this in storage I would watch for your valuables in your room. No help no offer of some sort of here is a deal or money off your stay we regret something to keep a customer. It sucks being gaslight. Come here at your own risk

Our apartment was definitely a lot more dated than the one shown in the Hotels.com pictures, so that’s a bit misleading. Second room with the bunk bed actually had no window for example. However, for an overnight stop to accommodate five people I think the ResidHotel still offers good value. The apartment was clean and comfortable. The lad at reception could not have been more helpful, and the location is pretty good. We also used their secure onsite parking.

There was a strong pungent smell of damp in the room. The whole floor including corridor were full of smell. The toilet exhaust fan was not working. The minimum temperature for air conditioning was 21. The parking lights were not working. All night there were loud noises coming from different rooms and no body was available to take the complaints. Overall it was poor experience. I booked it for three nights but stayed there only one night. I complaint using the Expedia message but received no response of messages.

It is bare bones, but clean and quiet and a perfect location to explore Mulhouse

Special mention for Wahid at reception who was awesome

Nice hotel, very well equipped rooms