Overall Ratings & Reviews Comfort Suites Brunswick

I've stayed in many comfort inns. The one thing they all have in common is they everyone needed some maintenance do in the rooms. This one was no different. The bathtub and behind toilet need to be fixed.

Absolutely filthy property. Just go somewhere else

I will never stay here are recommend it to no one. I don’t know if the room have fleas or bed bugs when I left I had bite marks all over my legs the first day I checked I was given the wrong room key thank God no one was in there only their stuff. I took pictures of my legs and I have submitted them to the better business bureau. I want a refund.

simply not worth paying 160 they gave me the worst r

Furniture upholstery was worn and stained. Non-identifiable residue on headboard. Desk chair so worn it should have been replaced years ago.

The property was in bad shape. Charging the cost of my room was horrible for the condition it was in.

You can tell its an older builder. It could use some maintenance but overall acceptable. Of the two rooms I went into, 1 had floor tiles that were loose and the other had mold in the caulk around the shower. The rooms were clean and bug free. We felt safe in the area and were convient to the islands.

PROS: The staff well the older seniors were funny and pleasant. The 3 guys that usually work the evening are kinda like zombies!!! The beds are comfortable and the sheets were soft. The room is very spacious. CONS: The breakfast options SUCKS. The coffe taste like dirt. They stay out of syrup. The attended allways have an attitude when ask to refill things. Then she has the nerve to have a tip jar!! The trash in the back of the parking lot was 4 days of non attendance.

This Hotel experience was horrible DO NOT STAY HERE. The linen had to be changed because it had stains, there was a roach in the bathroom, the hotel looked dirty/outdated, there were two men with no badges or uniform on that came in my room to change my sheets and on the second morning hotel staff ran out of many breakfast items for the buffet ex.syrup,danish and yogurt).

Beds great

Overall good, nothing special. Bed was comfortable

Elevator was broken. Toilet and sink were very slow to flush and drain.

Customer service is horrible. I asked for extra towels for our room that sleeps 4 (my family) but was told each room could only receive 2 sets of towels at all times and it could only be the bath and hand towel. Also was told by the front desk attendant that any extra supplies needed to be picked up in-person and not until 9am, they do not offer room service until we leave. I wasn’t even asking for room service as our stay was only 2 nights but she didn’t know that, rather she thought I was asking for room service when all I wanted was extra towels. How do you only give out 2 sets of towels at any time when you book a room that sleeps 4 people?! The breakfast attendant yelled out “who is making pancakes?”. It was my husband. He and I were trying to gather breakfast for our kids so my husband was not manning the pancake machine. I understand that was our fault, leaving the machine unattended but she didn’t have to be so rude about it and scream. Also she kept her eye on me the entire time like I was stealing their complimentary breakfast which is realize is NOT complimentary, it’s already factored in. Even another guest that took the elevator saw us with our extra towels (that I made sure to pick up in-person) turned to us and mentioned that it’s hard to get any room service around there. I informed him about what I was told, they don’t offer room service, PERIOD. There is another hotel down the street under construction and I will be booking my stay there next time!

It has a small but nice indoor swimming pool and hot tub/ spa. In bad weather or cold weather it is great to be able to entertain kids in the swimming pool area. We liked our stay alot.

Breakfast and pool for kids. Liked the “suite” with pullout bed.

Our room looks nice and black towels. Sleepware was not present for the pull out sofa and the fire alarm went off twice we were told it was because somebody was taking a hot shower.

It had excellent rooms

Firstly, front desk person was emotionless. Not very welcoming. The facility needs a facelift. The floor of the pool room was cracked and peeling. How is that safe? We planned to use the pool and we couldn’t. The room was stuffy. The liken on the bed was so wrinkled , it looked like the sheets had been reused. Door was rusty. Chipped tiles in bathroom. Liquid stain in elevator. The inspection certificate in the elevator was expired. Would not recommend.

It was a nice property convenient to nice restaurant

Excellent service and nice clean rooms