All our party enjoyed their stay, liked the location being close to Birmingham with the available easy access. All the staff were polite and professional and nothing was too much trouble.
Only downsides, the rooms we had 2/4 were 'tired', in need of refurbishment and room 4 obviously has suffered from past water damage, architraves/bathroom door etc. So on initial arrival the room on presentation had a damp/musty odour. We alleviated this by opening the window to allow fresh air in and then settled in for our stay. Others may not have been so accommodating. That is the reason for the 4 star review