Burlington Hotel, Best Western Premier Collection

Explore Burlington Hotel, Best Western Premier Collection
9.0
Exceptional
From 1,007 reviews
Cleanliness

9.4

Room Comfort

9.0

Location

9.8

Service and Facilites

9.2

Traveler Reviews Burlington Hotel, Best Western Premier Collection

Number of reviews per page
20
40
Top reviews
Dennis
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

We enjoyed our stay, breakfast was good, with a variety of choices. The room was clean and tidy. Staff were friendly and helpful. Didn't use the bar so cannot comment on that
Robert
icon-
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

the staff were polite and helpful.
natasha
2.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Do not stay here, a strange man entered our room in the middle of the night and we have been treated appallingly! Staff were unwilling to help at the time and we were lied to on numerous occasions. We ended up finding the culprit ourselves who admitted he had used a card to enter our room and the staff basically said we left the door open when we absolutely did not ! No sleep and full refund refused! Do not stay here find somewhere else that cares about your safety and security and serious staff issues resulting in no one being in charge during the night.
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Brenda
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Everything
Jeff
icon-with Partner
with Partner
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Lovely seaside hotel with vintage charm. The restaurant service and menu were very good.
Gary
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The hotel is lovely the location is great and the staff is superb. We had such a wonderful time, would gladly come again. Would highly recommend a stay at the Burlington!
JOHN
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Staff couldnt have been more helpful
Linda
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Good location, I was able to get one of the self parking spaces, room was perfect for one, lucky to get a sea view, lovely breakfast and myself and my father felt it was good value. Also shower was good too :)
Chris
icon-with Partner
with Partner
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Fabulous stay . Breakfast great and view of the sea .
MARK
icon-with Partner
with Partner
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

We enjoyed our short stay at the hotel.Very nice staff.Very clean and the breakfast was amazing.
David
icon-with Partner
with Partner
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Nice and clean, great staff, breakfasts were filling.
David
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Excellent huge room, great staff and lovely location
jacob
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Best bang for the buck in Folkestone!
Roger
icon-with Partner
with Partner
10.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Clean and spacious room. Great staff and very dog friendly.
Andy
icon-with Partner
with Partner
10.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

The staff are really friendly here. It’s a stone’s throw from the seafront (literally) and the breakfast was great - really good to see proper attention to vegetarian options and we could see there was a good meat option in the serve yourself buffet. It’s dog friendly too.
Kerry
icon-Business
Business
10.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Such a lovely hotel. Just what was needed the staff where 10 out of 10. Thank you
Neetu
icon-with Partner
with Partner
6.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Scaffolding view through the window was not good. Did not have water from late night till morning 9:00. Not good
Stefania
icon-with Partner
with Partner
6.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

There was no water in the hotel this morning and although the hotel offered a discount it delayed the rest of our trip
Jordan
icon-with Partner
with Partner
10.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

The hotel is beautifully presented and well kept. The staff are friendly and courteous, and were helpful when we found our room to be too warm in the evening, sending a maintenance staff member to sort out the heating for us. The food was great, particularly the breakfast. Aside from impeccable service, the food was lovely. Locally sourced where possible, fresh, and hot. The coffee was particularly lovely.
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Svjatoslavs
icon-with Partner
with Partner
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Great Hotel for the area, good quality breakfast, rooms clean and as described. Easy waking distance to town centre.
Number of reviews per page
20
40