The Westin stay would have been 5 stars but what we did NOT appreciate was that the 7th floor lounge was constantly filled with little, unruly, screaming kids. This happened each evening and each breakfast during our two day stay.
I have absolutely no issue with kids - but there should be an age limitations for access to the lounge. The Westin in effect penalized the rest of us guests by wantonly allowing anyone access to the lounge.
Paid a premium price for the room with a view - and loved it. But will no longer frequent the Westin because frankly, the nonsense in the lounge soured us.