A nice hotel next to the zoo, but nothing else around. So no where to walk for food or drinks. So unless you can drive food and drink only possible at hotel. Restaurant for dinner was nice and food good, bar seemed tucked out of the way and didn’t find it till later after dinner. Breakfast expensive at over 20 euro per person and not big selection either. But enough to have a good start to the day. Check out is 12 which is very good and free parking available if you can get the spots outside the hotel.

Staff were really friendly and helpful

Friendly staff and lovely hotel and great food

I was able to rent an electric bike at the hotel to get around town, which enhanced my experience. The room was clean and comfortable, staff were friendly.

The family room was nice and spacious.The breakfast was good. The staff was helpful and friendly!

Lovely hotel and great food excellent location

Beautiful, quiet property

Needs updating! Carpet in room looked like it hadn't been changed or cleaned in eons. Rainfall shower dripped even when not in use. Either burn marks or something was stuck on multiple pieces of furniture.

Hotel was lovely. Restaurant and bars were very nice and had a good vibe. Rooms were nice and clean. Dog was allowed everywhere so could sit in restaurant at dinner etc. would return if staying in Rotterdam. Bus stop very close to hotel, so good transport links to the centre.

Staff was top notch

Pleasant overnight stay, nice comfortable room and varied menu for dinner and breakfast. Staff pleasant and excellent also for transport links. Would stay again

Hotel was very nice however breakfast option was way overpriced!

Nice comfortable rooms Breakfast was good but very expensive

Comfortable hotel, stayed multiple times, mixed overall, as service can be so so and sometimes room is run down. This time everything was a good standard although front desk staff are still not the friendliest, but helpful if needed.

My room overlooked the hotel entrance and people ie smokers would congregate outside at 2.00am and talk loudly. Really annoying and this would happen again at 6.00am

Staff were nice enough and ok hotel. But the room was not good; a so called double bed was two twins together and it only ever wanted to seperate in the middle. The aircon made a very subtle noise all night, making it hard to sleep, the room we had did not black out either, with the windows (which you couldn’t open to get air in) looking down into the foyer, so constant light all night. All of which made it hard to sleep.

Stale hotel - comfortable beds and good blackout curtains but light comes in through a large gap in the bedroom door. Kettle and hairdryer in room didn’t work, they had no room available for me at check-in time, common parts on my floor (4) were filthy. Battery was low on my door lock so awkward to get into the room. Staff were indifferent to issues. Room is really badly appointed with big sections unlit. It’s not even handy for Rotterdam. I would absolutely not recommend.

Short stay with no complaints. Rooms were clean and bed was comfy. Food in restaurant was 10/10.

Excellent service and hotel hope to be back next year

Easy check in and out, staff helpful and friendly. Place is not as clean as it was when I visited 6 months ago and the room I had was a bit run down. Breakfast is not a bad selection, but overpriced as it’s quite poor quality. Overall the hotel is quite good value for money though and well located near the airport. Not well located if you need to be near the centre, but the local bus service is not bad.