Excellent location, great staff attention

Exactamente lo que me gusta

Na

Room was nice, clean and spacious, breakfast was excellent, people were very friendly and helpful. The hotel itself is a little tired, but it was still a very nice day.

Room was fine. Service was lousy.

Super spacious room, perfect location, a lots of restaurants and shops around. The staff is super professional and always fast to resolve any issue.

We loved the staff and the pool on the 19th floor. The pool was great, and the view from up there was fantastic!

ok.

The location is fabulous, close to everything and within walking distance of restaurants. I loved that. The staff is the friendliest I've ever experienced in Chile, but the hotel urgently needs to renovate or wash its carpets in the common areas.

Exceptional staff.

Excelente service

First time staying at the old part of the hotel. Rooms need to improve! There is a huge difference with the ones in the modern part.

Good Service

Great Executive Lounge!! Comfortable beds and quiet rooms. Staff does not seem interested in the clients. This seems to be a hotel for tour groups. Service in the Executive Lounge is very nice but outside that environment, I was treated like on of ‘the herd’ very impersonal. Too bad

Nice hotel.

the pool is lovely as location and seting

Staff was very friendly. Pool was awesome!

El hotel es 1000 puntos! Ubicación, atención, limpieza, servicio, todo!el personal MUY servicial! La calidad del desayuno es espectacular y toda la comodidad y servicios del hotel!!

Terribly noisy air conditioning and no internet access at the room, WiFi or cables, no help provided during the stay, had to go to the lobby to connect

While I only stayed one night. The room was spacious and modern. The bed was comfortable and I slept well!