Hotel du Vin & Bistro Tunbridge Wells

Explore Hotel du Vin & Bistro Tunbridge Wells
8.8
Very Good
From 577 reviews
Cleanliness

9.4

Room Comfort

9.0

Location

9.4

Service and Facilites

9.0

Traveler Reviews Hotel du Vin & Bistro Tunbridge Wells

Number of reviews per page
20
40
Top reviews
Gary
6.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Old properties always have the issue of requiring lots of money to be spent on them to be brought into the 21st Century and this property is no different, but don't get me wrong - it's fine without being particularly special. We had a very spacious but dated room and bathroom- with a TV that kept dropping its signal, bath in the middle of the bedroom and a metal shower tray along with my pet hate of no power sockets on the bedside locker. We had dinner one evening on the hotel: I selected the Sole (which was Market Fish of the Day). No prices on this and maybe my fault for not double checking but equally i think the waiter should have double checked with me!! (It cost me a whopping £47.50- veg / potatoes were all extra)! This left a different sort of sour taste! All in all - the hotel is fine but could be so much better. Maybe a few Draft options in the bar would also be nice!
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Christopher
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with Partner
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

At check-in they lost our luggage. It had been put in storage on arrival as our room wasn't ready. Then, on our return they couldn't find it, the receptionist said he would have to check CCTV, to see if we had actually brought it in as though he didn't believe us.. They later found it in another storage area but no apology.
David
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Extremely helpful and polite staff.
Alexander
icon-with Partner
with Partner
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Great receptionist, very helpful. The rooms were great. Had a wonderful time
Martin
icon-with Partner
with Partner
10.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

Very nice breakfast selection , Cosy and warm bar with a good and warm feeling throughout the hotel. Very helpful staff making this an easy and good hotel to use in this area. Thank you
James
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with Partner
10.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

Perfect as always. Room request was fulfilled, excellent staff, great clean room
Shea
8.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

Room was beautiful, but as so many other old hotels are, the floors creak so if you get a neighbor above who moves a lot, sleep is a bit hard to come by.
James
icon-Business
Business
10.0
/10
Reviewed 32 week(s) ago

Hotels.com verified review

Tremendous as always. Perfect staff, delightful room, great nights sleep and a great breakfast
Houari
10.0
/10
Reviewed 35 week(s) ago

Hotels.com verified review

Staff was amazing and helped me changed a booking. Thanks a lot!
ANDY
10.0
/10
Reviewed 35 week(s) ago

Hotels.com verified review

Lovely staff and were really helpful regarding checking in early as we had a wedding to go to
Anthony
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

All good, Reception lady very nice and helpful.
Martin
icon-Business
Business
10.0
/10
Reviewed 39 week(s) ago

Hotels.com verified review

Excellent hotel. Friendly team and service. Fabulous room. Fabulous bar and bar food. Highly recommended.
Anthony
icon-with Partner
with Partner
8.0
/10
Reviewed 39 week(s) ago

Hotels.com verified review

This was our second stay here. We booked "Half Board", and were upgraded to a better room which was very good indeed. All staff were very friendly and helpful. Our only slight concern was with our dinner main course, which seemed less good than previously. Hopefully this was "a glitch"
WILLIAM
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

Lovely Hotel with amazing food. Lovely staff.
Sara
icon-Business
Business
8.0
/10
Reviewed 41 week(s) ago

Hotels.com verified review

I couldn't fault the welcome, check in was super quick and friendly. I got lost in the hotel as there is no signage and the verbal directions were a little quiet so I couldn't hear. The rooms are named after wines and brandy which was a nice touch but made navigation trickier. Room was cosy and super comfy, it had everything that I needed. Coffee bags as opposed to instant so that was good. Nice view of a luscious green, well maintained lawn. My only issue was with breakfast, despite giving a month's notice that I required a vegan breakfast, there was no vegan sausage. I was given an extra half of defrosted avocado. The scrambled tofu arrived late (as apparently they cooked me an egg) and it was super wet and tasted slightly metallic. The oat milk curdled in the coffee. Overall a rather uninspiring breakfast and to top it off, the cleaner was vacuuming the stairs right by the bistro so constant noise. Breakfast service was being cleared whilst guests were still coming in.
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Alice
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with Partner
10.0
/10
Reviewed 41 week(s) ago

Hotels.com verified review

Excellent service. Great breakfast. Comfortable bed and lovely views. A great town setting. We would be happy to return if in the area again.
David
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with Partner
10.0
/10
Reviewed 42 week(s) ago

Hotels.com verified review

Had best room in hotel with discount. Large, great park views and bath in room. Good biscuits, milk, chocolate and coffee. My fillet steak was undercooked. V disappointing. I was given a discount after it was cooked some more, but not what you want.
John
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with Partner
10.0
/10
Reviewed 42 week(s) ago

Hotels.com verified review

This is a very lovely hotel. The rooms are a bit small but it’s all you need. The rooms were clean quite and cozy. The food was very good we are there 3 times on our stay we both loved the onion soup. I had chicken it was very good and well prepared. Can’t say enough about the staff they were all great, friendly, and helpful.
Gareth
icon-
10.0
/10
Reviewed 43 week(s) ago

Hotels.com verified review

I arrived late to a very warm welcome. Check-in was quick and the reception guy carried my bag to a very cool room with an incredible downstairs bathroom. Parking is limited but I was lucky. Brief but a great stay
Shaun
icon-with Partner
with Partner
10.0
/10
Reviewed 46 week(s) ago

Hotels.com verified review

Friendly staff. Car park a bit tight at the front but hotel reserves a space in your name. Good food in a nice setting
Number of reviews per page
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