Overall Ratings & Reviews Holiday Inn Express PETERBOROUGH by IHG, an IHG Hotel

Great little hotel. Only drawback is that it really is in the middle of nowhere, next to a housing estate and an office park. Good value however.

Great room

Everything was fine but the bed was very uncomfortable and lumpy pillows

Very helpful nice hotel and staff from the moment i arrived , helped me with everything i asked as first time down Peterborough and needing to get into London. Rooms were lovely, food was lovely and staff were lovely. Same time next year 😉

Great hotel on the outskirts of the city. Polite, friendly and helpful staff. Spotlessly clean. Comfortable bed. Currently has a Harvester for meals nearby, but this will close for two months from the end of March 2025 for complete refurbishment due to change of ownership to Miller & Carter brand.

Bedroom and ensuite shower were excellent.More than I expected! Breakfast only average.Drinks machine out of order, no mushrooms or tomatoes.Only scrambled eggs.

Overall, a very pleasant experience for an overnight stay of that price. The reception staff were friendly and helpful on my arrival as well as when I had an issue with my car tyre from 9pm to almost 1am- which was greatly appreciated. The lady at reception assured me that there was no issue if i was to have to leave my car for the day even after checkout. As for the condition of the room, overall this wasn't too bad, it just needs some TLC. The window frame had a smidge of black mould that you usually get, these would either need to be cleaned every so often or simply replaced. The bathroom needs a better finish but i put that down to poor tradesmen rather than the hotel itself. But overall the cleanliness of the room was quite pleasing. Would definitely come here again, just need to remember the electric heater is under the desk.

A one night stay the room was clean comfortable and quiet. The breakfast offered a good selection. Staff were helpful. The fruite juice was over diluted.

Nice rooms only downside was they dont clean under the beds noticed there was what looked like crushed pringles under the bed then while my 11 month old was on the floor he was pulling plastic and what looked like a small plastic drug bag out from underneath the bed other than that we enjoyed our stay and would stay again except perhaps bring a travel cot next time so were not worried what toddler will find other than that every where else appeared clean curtains did have about 10 holes in them so early morning looked like a ray of stars on the curtains the breaksfast which was included in the price was nice me and husband and kids enjoyed it

Very good quality hotel.Good breakfast and excellent value for money

excellent welcome really helpful staff and my booking requirements were met in full.

Very good value, clean hotel.

The room was nice and the staff were friendly. The only downer for me was that the room was like a freezer when I arrived around 17:00. I turned the heather on but it was so poor that it didn’t change anything for 3 hours. I then went to reception and asked for another heather to add. I played it in and switched it on but I couldn’t leave it on the touch the night as it was noisy. Since I checked out on the 28th of December, I got back home to London and I am still in bed with a terrible flu.

Great location to break our journey south and good price. Bar area not great, no ambience and no ice for drinks but staff were good. Good, unlimited choice for breakfast, bed comfortable and nice shower.

Staff friendly and room itself was nice enough

Very helpful staff and a good hearty breakfast

Was a pleasant stay here and the room was very clean

Very good, but heating instructions would have been useful.

Good customer service

My stay at the hotel was quite disappointing. From the morning, the staff was excessively loud, making it impossible for me to get any sleep. They were constantly slamming doors, and unfortunately, my room was situated directly opposite the staff room. Overall, it was my worst hotel experience.