Overall Ratings & Reviews New Star Beach Resort

Disappointed with lighting in the room. Although the staff gave us an extra lamp it appears this was the only room missing the chandelier. As a gold member, I would have expected a better room than the one staff gave us especially given our stay was for 5 days. The resort was in a good spot with private beach etc. Needs a bit of a revamp, fresh paint, tidier rooms, better lighting etc.

We stayed in a beach front villa and enjoyed our time on the ocean. The staff was friendly and attentive to guest needs. The area had a good selection of walkable restaurants. Go treat yourself to a walk and massage on the beach

Perfect if you want a quiet stay as it’s a little bit off a walk from the busy areas. Grab available in the area though. All staff friendly and helpful and helped us book in multiple trips throughout our stay.

Immaculate pool & gardens, staff catered to every need. Just the most beautiful place ever.

Jay and her team were outstanding. They made our stay at New Star pleasant. The breakfast buffet was good and of course the service was on point. The bar and pool area are also very nice and well managed. Good food and drinks and well-priced for a hotel. The property is set up well and everything is a short walk away however the rooms are dated. We had a villa which was probably beautiful at some point but it needs renovating particularly the bathroom. The shower was terrible. The water pressure was very weak and the temperature wouldn’t stay constant. The sink area felt old and unclean (it looked clean and I’m sure the staff did their best). The shower gel and shampoo were ok but there was no body lotion. The old style room key made it so we we couldn’t leave the AC on while out of the room because we had to take it with us and this would switch off the electricity. So we would come back to a scorching room that would take 20-30mins to cool off.

Friendly efficient staff, good room, lovely gardens and nice beach. The quality of the food, however, was bland.

The highlight was breakfast with an excellent range of both Thai and Western cuisine complemented by friendly and attentive staff. The swimming pool is quite large with varying depths and never crowded. The beach is kept clean with some shaded areas. Unfortunately our room revealed some examples of maintenance neglect. Daily housekeeping is inconsistent when providing a clean, complete set of towels. One air conditioning unit to cool the bedroom area does not reach other areas of the bungalow which can become quite hot (perhaps consider the addition of a fan in the bathroom). Separate information about what television channels (and languages) are available would be helpful.

Very nice location.

Felt really welcome. My room was unreal. The staff were kind and helpfull. The hotel is located in a really good place the on the beach with a nice pool and bar. All round a really good hotel.

Staff was great Food was awesome Pool was very clean and perfect temperature Issue with internet ( fixed within couple hours ) Suggestion: get screens in main door and windows and new towels Besides that was wonderful place to stay Highly recommend: gem Price was inexpensive and included great breakfast buffet Include FREE I rarely right a review but this place was a little slice of paradise 😎

The manager went above and beyond to make our stay enjoyable and memorable. The hotel was beautiful and the rooms were spacious and clean. The service was excellent. Everyone was so friendly and kind. We definitely plan to come back.

Really wanted to write a negstive review for New Star Resort, just to keep people from discovering this somewhat hidden gem....but I just couldn't do it. This resort was exactly what I was looking for when booking to Koh Samui. A liitle south of the main city area, so away from the crowds and much quieter, but not too far for quick transportation. The resort itself was ideal. I had a bugalow room 30 m. from the beach. Long walkable beach either direction. 5 star hotels on either side, but you're not paying 5 star prices, for the same strip of beach. Entire staff were super friendly and helpful. (I know everone seems to say that but I've stayed at two other locations on this trip and while the were okay to good in terms if service, neither were up to New Star level.) Love this place!

Great spot. Excellent spa. Great pool. Good breakfast. Super nice staff!

Very warm welcome and little treats in the evening before bed. Staff couldn’t help you enough

Great spot, excellent beachfront and grounds, great service. Great buffet breakfast. Great location on one of best beaches on island - quieter and less busy than the main Chaweng beach. A great experience all around - would definitely come back !

Very amazing experience

Great service, good access to beach. Limited wifi in beach villa rooms Overall a Veeral good experience

Lovely hotel on a quiet stretch of beautiful beach. The pool area is only a couple of steps up from the beach. Plenty of sun beds for everyone so you could move around during the day. Service is great with the delivered to your sunbed, happy hour cocktails being a real selling point. Breakfast is an excellent buffet catering for international/ all tastes. Hotel is set out through ‘tropical gardens and are mainly low rise blocks - rooms are large with an indoor and outdoor shower and decent air conditioning. Centre of Chaweng is a short taxi ride or hotel shuttle bus ride away but not an issue - there’s a taxi station at the front gate. I have to mention the security people at the front gate who made you feel special every time you passed with their generous salute and protective assistance in helping you to cross the road or calling a taxi. We had a great time here and I’d recommend it,

Very good location, nice property and beach, good service, overall very good experience will return one day

We stayed in separate cottages which were spacious, private, and quiet. Grounds were beautifully manicured and the resort is situated on a beautiful beach for lounging on and swimming. The daily included breakfasts offered hot and cold dishes - very beautifully done! We were very happy with everything about this resort.