Gave us the wrong room, flush not working, staff not helpful

The hotel is nice and newer. It seems like under renovation. The staff is very friendly and helpful. It was very clean with comfortable beds. The only down side is it is a bit far from the center. You have to take a taxi to get there . Beside that it is a lovely hotel and I would recommend staying there

Not too close to the city but affordable

Lovely hotel, really great staff, helped us throughout out stay, the hotel was very comfortable, clean and well presented and a good base for a Seville visit with local buses nearby. Food in the hotel was good, the breakfast very good and worth the charge. Not many local food options close to the hotel, great food in Seville central. Loved Seville, just beautiful with the history, river, amazing structures and the local people were friendly.

Amamos al staff! Le pedimos recomendaciones y nos proveyeron un mapa guiado por ellos y excelente recomendaciones de comida locales.

Pool wasn’t available but everything else was great.

My first night, the AC did not work. It was hot and difficult to sleep. The hotel did not offer anything to compensate that issue. Other than the first night, it was an ok stay.

Very kind staff. Wish we new about construction The bathtub /showers get water everywhere and not enough towels

The breakfast had a fairly varied offering. Loved the two coffee machines that had multiple selections.

Amenities were none existent. Separation from bedroom to bathroom is in frosted glass affording poor privacy. Refrigerator was not working. No coffee machine in room or any other amenities usually expected in a hotel room.

Breakfast was great.

Great staff

Good, clean, modern hotel. Only issue was there are only stairs to the reception area, no ramp or lift and no porter to assist with heavy cases

The gentleman at the front desk was kind and accommodating. It is a good central location between old town, the airport and Italica, which made cab fares reasonable. I would most definitely recommend staying here.

Great hotel. Great breakfast buffet. We stayed here two nights to explore Sevilla. The hotel is a little on the outskirts of the center, but has great public transportation to get there. We enjoyed the tour with the city sightseeing bus and found a station that was actually fairly close and walkable to the hotel. If you don’t mind putting in some steps this is a great option. We had a rental car and were able to park it in the garage of the hotel. The car elevator is really cool. Never seen that before! We would probably stay here again. I was also really thankful to the house keeping staff. I forgot my jewelry bag in a drawer in the room. I was so happy when I called and they told me that house keeping had turned it in to the office! That was amazing and so honest! Thank you so much again!

Easy to get to

The night clerk was cold and not welcoming.

The breakfast was poor even for a 3 star hotel, let alone a 4 star one. Without any variation over the three days. Thr room was ok.

Bad experience, I had a leaking noise in the bathroom, I asked them to fix it and the guy couldn’t figure out the issue, the next day I asked to change rooms, they said they had none available. The next day I asked and they said they had a room but that they’d try to get the issue fixed, no one fixed anything, the woman at the front desk didn’t give me a response, I got tired of insisting, in a summary, I didn’t sleep anything because the leaking noise wouldn’t let me sleep. I gave it 2 stars because the breakfast was ok , eggs were cold. The location is very far from the city center. Honestly I do not recommend this place.

Amazing hotel and friendly reception staff. Enjoyed my stay here. Plenty if free parking around