Overall Ratings & Reviews Ramada by Wyndham Sofia City Center

It was ok. Good lokation near to the walking street and historic areas.

Great receptio😊nists and staff, v friendly

It has a bad bathroom

Top breakfast

Safety and security

World class

Ok

Great staff. Great location.

Mattress hard, need English tv channels other than Chinese news

The room is like 80' I never sleep in more terrible bed in any hotel in my life

Good communication from the manager to ensure that tickets for our ongoing train journey arrived safely. They were handed to us on arrival at the hotel. The hotel was average but as we got a good rate - I guess reasonable value for price paid. Most distressing thing was the power lead for the kettle which had exposed live wire - could have led to a nasty shock if I hadn't spotted it. It was pointed out to the staff who I hope have now replaced it

We slept in the old wing. Our room was not cleaned properly for 3 days. We accidentally spilled coffee powder on the carpet, it was there for three days. They did not clean the bathtub of hair. Only after we complained did they come and clean it thoroughly. And the worst thing is the smell of cigarettes that is everywhere, especially in the casino and outside it, which is the lobby.

Staff are really nice love being so close to the casino the rooms are a great size little bit outdated but overall great value for money

Great hotel. The building itself is a little dated, but it's clean and the service was great. The swimming pool and gym are brilliant - and free !!!. Very convenient to the main railway and bus stations. About a 20 min walk to the very centre of the city.

Loved that the hotel had a heated pool and spa which i used twice..Ayu did a fantastic maassage. Breakfast was great as was the location. If was to go back to Sofia, id stay here again for sure .

The main problem with this property was the smell of smoke coming from the Casino, better ventilation is urgently needed. Rooms need updating. Good breakfast options. Staff on reception were helpful however we had a very unpleasant encounter by one of the staff. The SPA facility was great. I am unsure how this hotel has 4 stars!

4 star

Rooms are dated, need renovation. Downstairs facilities are great. Staff is wonderful. Spa is awesome.

Was pretty happy for price. The breakfast was reasonable. Hot food a little cold.

It has the best swimming pool - if you are a serious swimmer; 25m and lanes. The gym is excellent. It has 3 saunas which I enjoyed.