Overall Ratings & Reviews Ginza Grand Hotel

Hotel was clean and neat, check-in was great with an English-speaking receptionist.

Great staff (the staff tried hard [to speak] English despite [their] lack of words).

Staff very friendly and helpful to book a taxi from the hotel to the airport.

Great location, they also have a Family Mart downstairs so super convenient. The rooms were small but clean.

Very close to the station, wherever you go, it's close. There's also a Family Mart under the hotel. But unfortunately the bathroom looks old-fashioned.

The location is close to the train station, it's very easy to find food, it's very close wherever you want to go, there's a Family Mart downstairs. But unfortunately the bathroom looks really old-fashioned.

Apart from the hotel staff, the cleaning service staff are also very friendly.

Maybe needs some renovations, a bit too old & uncomfortable

The forte of this hotel lies on its location. Good job!

Location is perfect. Very close to Station, many places for shopping. Very recommended.

Strategic location, close to train station, 24-hour family mart.

The room is quite spacious for hotel around japan, but the room was so dark, and the staff ask for extra one person fee because I order the room for “1 guests”, meanwhile the title is room for two person

Lokasinya sangat strategis, dekat dengan stasiun sehingga mudah untuk pergi kemana-mana dan ada convenience store dalam satu gedung, sangat memudahkan untuk mencari kebutuhan harian, termasuk untuk keperluan sarapan.

The hotel is clean, located near everywhere, even though the rooms are a bit cramped but the equipment in the room is complete. Hotel staff are friendly. Great breakfast.

The location was good. Nearby metro station and walking distance to ginza area

The room is not big for 4 people, breakfast is good, toiletries are prepared fully.

Great location, just a few step from Shimbashi Station. Just only keep left and you can walk along Ginza Area. Friendly and helpful staff. Love being stayed at this hotel

Location is very good at station shimbashi (go to ginza line exit 3), but the room is very small

Location is in center of Ginza. The room are good, they provides complete amenities like shaver (good quality). Even in small room and in Ginza, they still provide a bathtub. Further, they also provide a sleeping robe. So you don't need to bring your own pajamas.

location is great. staff is quick and warm