Overall Ratings & Reviews Four Points by Sheraton Victoria Gateway

Great stay! Hotel restaurant was great, good breakfast options too. Staff were all friendly.

We had an amazing stay. Rooms were very clean , friendly staff, great pricing. We were there for a family function and booked some tables for the evening in the bar and restaurant. Service was very slow , the food was ok. Forced gratuity was frustrating given the fact the service could have been better ! They lacked efficiency. This coming from someone who worked for 26 years in the industry. Definitely could have done better !

A

Great place with excellent value for your money; just wish the front desk staff were not allowed to wear cologne/perfume as the whole entry area smells of it.

Everything is around this property. Close to two major golf course. I played at Olympic View Golf Club (12 mins away from this property). Staffs are nice and breakfast at the Bar & Grill was excellent. (They give $24/ person Boucher for each individual- If you choose the breakfast option with booking). I will stay here again for sure, if you are not looking for the ocean view

The bathroom had no shampoo or conditioner which made me wonder the whole time if the bathroom had been looked over properly. The fitted sheets kept coming off the bed which was tiring to fix all night for 5 days. I asked front desk to get housekeeping to pick up my garbage and it took 3 days which was hard only because they don’t provide garbage bags. However staff was amazing and pool facilities great! Very quiet as well. I would still come back

Everything was good.

Nice pool, sauna and gym

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Enjoyed the hotel ans surrounding area.

Traveling for businesses, conveniently located, with easy parking

Great place

Good place to stay for visitors .

Close to Victoria and it had pool so kids liked it

We stayed for 4 nights. It was extremely loud! The outside traffic sounds like it’s mere feet away. Overall a fine hotel and location just so loud from the traffic outside.

Convenient location in Langford.

Staff were very friendly and accommodating

Great

Excelent hotel, great service and rooms.

Really enjoyed staying here but thought breakfast was included as this is why we chose this property. Ended up going to a local Tim Hortons