Overall Ratings & Reviews Radisson Hotel Alphaville

the service is very good

Breakfast was nicely done. Staff was extremely helpful & friendly. Never used the pool, thought it was a little too warm and indoors. It's a pretty safe area, I was comfortable walking around alone. Very walkable for shopping and dining, lots of good dining options.

The room has poor soundproofing, so noisy from bathing and making love.

Terrible hotel.

Old hotel with old smell.

Needs a new carpet strong mold odor

I stay in this hotel when visiting São Paulo for business. The rooms have been reconditioned making for a more comfortable stay.

They charged me twice for my stay. I told the desk when at check-in, they still charged my card. Now, having to dispute. The bed is very uncomfortable, and the hotel needs a major upgrade. DO NOT USE EXPEDIA with this hotel

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The hotel amenities were less than average, the room was stuffy and smelled like mold. It was freezing in the room and there wasn’t heat, only AC. The breakfast variety was poor and the restaurant food was also less than average. The staff, however, was pleasant and the location was safe.

Very old hotel that desperately needs maintenance… old & stained carpet throughout the hotel (including room)… room furnishings and look&feel is old and not in good condition… very nice staff, but most are not bilingual, including at front desk and restaurant / room service.

All staff was amazing going above and beyond to help with any situations that might’ve derived completely accommodating couldn’t be happier

Rooms have very thin walls so you can hear everything including conversations from adjacent rooms. Due to being near major avenue there’s lots of street noise as well. Keep in mind there is no heat at all so the only thing offered are extra blankets. Staff is very friendly and helpful, but overall this hotel lacks in almost every capacity from the restaurant to the hotel rooms

Bad service in desk Limited options to payment no mone exchange in desk

Excellent hotel

Staff and rooms were fantastic. The only aspect that could have been improved is the design of the building to provide less crossover noise from room to room, but this is typical of most modern hotels globally.

Need updating

Property needs some improvement. Breakfast was the same every day. Nothing special.

Não gosto da cortina no banheiro. Tive uma experiência ruim com o valet que esqueceu de buscar o meu carro e passou outros na frente. Acabei me atrasando para um compromisso. Demorou mais de 20 minutos para entregar o carro. O restante foi tudo muito bom. Atendimento, conforto, café da manhã.

Very Good staff, friendly, helpful, very nice ! Due to the location of restaurants I would stay here again. Check out new York Coffee Co (next to hotel) + Enoteca Wine & Dining (2 blocks) Both are fabulous