Holiday Inn Express & Suites ODESSA by IHG, an IHG Hotel

Explore Holiday Inn Express & Suites ODESSA by IHG, an IHG Hotel
8.6
Very Good
From 374 reviews
Cleanliness

9.0

Room Comfort

9.0

Location

9.0

Service and Facilites

8.8

Traveler Reviews Holiday Inn Express & Suites ODESSA by IHG, an IHG Hotel

Number of reviews per page
20
40
Top reviews
Rodney
icon-Business
Business
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Cinnamon rolls reason I stay at express First floor accommodations
jose
icon-Business Family
Business Family
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Amazing stay
Jennifer Alyce
icon-Business
Business
8.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Property under renovation and remaining rooms are not kept up while work is continuing.
Jennifer
10.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

Great overnight stay. Ive stayed here before. The guy at the front desk could speak a little clearer but all in all, nothing negative to say about this hotel. Its my go to stop in odessa.
Russell
8.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

K
Angela
icon-Leisure
Leisure
4.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Water pressure was terrible and there was almost nothing left at breakfast with still 30 minutes left until it closed. The staff refused to put more out when asked.
Jeffery
icon-Leisure
Leisure
10.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

Good location
BJ
10.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

Great stay
Matthew
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 50 week(s) ago

Hotels.com verified review

Upon entering the Hotel the lobby and public area were very nice. The room was an average mildly run down hotel in West Texas. There was an odd smell when entering the room, but not bad enough to leave. There was a thick layer of dust stuck to the walls in the room. The small refrigerator in the room didn’t work. The bathroom exhaust fan didn’t work. The beds were not very comfortable and the furniture was starting to fall apart. The breakfast lady was absolutely AMAZING! She went above and beyond to make sure our family’s breakfast went well. For the price it was ok and did the job.
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Neal
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 51 week(s) ago

Expedia Group verified review

Nice room, spacious and clean. A couple of extra towels, only two for two people, would have been nice. Usual breakfast choices. The elevators were not working, things like this happen once in a while, but better preventive maintenance might have prevented this.
Stephen
icon-Business
Business
6.0
/10
Reviewed 53 week(s) ago

Hotels.com verified review

Place was fine, but shower needed cleaning.
Neal
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 54 week(s) ago

Expedia Group verified review

Everything was great except when I asked for a spare key, it was programmed incorrectly. I didn’t find out Neil hours later when I tried the use it. The clear k that reprogrammed never apologized for inconvenience and attitude during the entire process left something to be desired.
Amy
icon-Leisure
Leisure
10.0
/10
Reviewed 57 week(s) ago

Expedia Group verified review

I was traveling alone and felt very comfortable and had a great night's sleep.
Jesus
2.0
/10
Reviewed 60 week(s) ago

Hotels.com verified review

This was a horrible hotel, the room was dirty. The bed was rock hard and pillows very flat. The shower had lots of mildew on the grout. We used the iron, there was something burnt on. The ironing board had tons of burn stains and dirty. Staff was not friendly or very knowledgeable about tax exemption. I would have given them a zero out of five if that was an option.
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Guadalupe
10.0
/10
Reviewed 60 week(s) ago

Expedia Group verified review

Super clean
Janice
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 65 week(s) ago

Expedia Group verified review

Staff was great and cordial! but the hotel needs updating. Mirror in bathroom was peeling. Bathroom had sewer smell. Headboard on bed was filthy and one side was falling. Curtains over the a/c unit were filthy and old. So old and worn sun shown through them in many places.
Frantarell
icon-Business
Business
10.0
/10
Reviewed 66 week(s) ago

Expedia Group verified review

Very clean
Ashley
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 68 week(s) ago

Expedia Group verified review

A nice hotel that i would stay in again. Friendly and helpful staff. We liked their pillows and bed. Slept well. Variety of both hot and cold breakfast.
Rodney
icon-Business
Business
6.0
/10
Reviewed 70 week(s) ago

Expedia Group verified review

Mondays breakfast No food or ran out of breakfast food at 745 had to wait for more food to be cooked
Sandy
2.0
/10
Reviewed 71 week(s) ago

Hotels.com verified review

It was the worst. Came back from a family dinner. Got off elevator at the 3rd floor to smell someone smoking pot. The closer we got to our room the worst it got. Told the person on duty at the front desk because she can't leave the desk to see itfor her self. So went back to room tried to go to bed. Seemed like the smell was coming through the walls. Then next room over had Tv on full blast all night long. Tried to call front desk to see if she could take care of the but the phone didn't work. So we checked out about 4am.
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Number of reviews per page
20
40