Overall Ratings & Reviews Monte Carlo Sharm Resort & Spa

Everything is wonderful, I want to thank all the staff for everything. Really in this hotel every thing you dream about becomes reality

Horrible service. Food is between poor and average.

Monte carlo sharm very nice and clean hotel , you can feel by luxury touch from first moment , friendly staff and polite and room wide enough with 2 large bed full of facilities and big selection from food from ultra all inclusive 24 hours

One of the best resorts in Sharm el Sheikh. Staff is very professional and well trained especially the receptionists. Check in and check out were super quick and easy. Pools are very clean and spacious. Rooms are big and always clean. Food variety is amazing and the taste is perfect, the restaurant staff are doing everything in their power to make the guest happy. Beach is beautiful and perfect for snorkeling lovers. This resort is simply flawless. Thank you Monte Carlo team keep up the good work.

I had a bad experience with the stuff and the manger. They don't respect you at all. They just want your money.

I have issues with this hotel. I booked room for name of my father in law and showed up for check-in with him. My father in law not supposed to live there (i booked other hotel for him) and we try to change a name for reservation to mine and check-in for me. But if you book under someone else name - you CANN"T check in even if you come with that person, even if it is you father in law. I spend ~1 hour in reception and in the end they ask me to make a reservation under my name or the cann't check-in my at all.

Huge resort with beautiful gardens and pools. Rooms need a little updating .. staff needs a lot of training but nice and polite nonetheless ..food horrible but not so bad for Egypt ..location perfect ..on the beach with direct access from hotel. Way better than any other hotels I've stayed at in that area

staff couldn't understand that children are from 0-17 on expedia, insisted that 14 was their child age ceiling and wanted to make us pay an extra $200 despite our reservation being confirmed and paid in full one month prior to our trip. We had booked two rooms for 2 adults and 3 children and called the resort to make sure everything was okay. We were ensured of that yet still this problem came up two days after check in. On the bright side, all inclusive is the way to go.

We enjoyed our stay here, but it is a little rough around the edges and needs to be modernised

While families are well catered for, I wouldn't say this would suit you if Ibiza is your thing. The overall ethos is quiet relaxation, albeit that Eurotrash dance music could be heard occasionally wafting on the wind from one of the adjoining hotels. The hotel rooms are just slightly tired, and the inter-connecting doors from the adjoining room let through too much noise. This is what stops me from giving this a 5/5 rating. We paid extra for the Club Room, which was really worth it, since the Club Lounge catered to most of our eating needs. The staff there were excellent and thoughtful. One's tipple of choice was remembered from day one, and refills arrived by psychic intervention. And I hadn't realised before we went, that the drinks are included. Result. We found we only dined in the restaurants in the evening. The Lebanese and Italian restaurants were pretty good. Free wi fi was a bonus, and as a frequent business traveller who laments the poor quality of hotel internet connections in supposedly developed countries, I was astonished that we got 5mbs - 6mbs reliably the entire time. It saved my bacon,as work intruded into the week. It was astonishing value overall. The extras (food, Spa, laundry etc) aren't cheap, but they are very reasonable by 5 star hotel standards.

Stayed for 5 nights. Hotel was clearly 5 star once upon a time but is now in real need of a facelift. The hotel rooms were clean but bathroom fittings in particular were sub standard but useable. The pool areas are fine, always clean although in need of a lick of paint here and there. Bar areas around the hotel were pretty basic in terms of offerings. Food distinctly 3 star. All in all cost saving measures are evident throughout. One particular annoyance was the fact that wifi was only offered in the reception area at a cost of roughly £6 for 30 mins. Pathetic and unacceptable for any hotel with 5 strata next to its name. Staff were always friendly and helpful but service sometimes muddled. I enjoyed my stay despite the hotels shortcomings. Approach with a three star rating in mind.

We had a really great holiday at the Ritz Carlton. The grounds are beautiful and the rooms are of an excellent quality. The hotel will appeal to couples and families alike. The pool tends to be used by families with small children and the beach side loungers occupied by adults without children and this works well. I would say the best feature of this hotel is the attentive staff who will assist you in any way they can. There are lots of activities going on throughout the day including water aerobic, yoga and organised snorkelling outings for those who want to join in.

La Luna is a really good restaurant and good value for money. Staff were very friendly and helpful. It is a really nice hotel. Great if you like a little peace and quiet.

This is a top hotel, surprisingly under-filled (presumably because of economic conditions); we a most wonderful stay. The staff who were plentiful were extremely polite and attentive, made our stay an absolute pleasure. This hotel has to be one of the finest destinations on offer.

The hotel is on a large plot of land and so there was plenty of space around the pools and we were not all on top of each other. The staff were very helpful and friendly. The Italian restaurant was excellent. We had a lovely sunny week relaxing.

the sea view room i was supposed to get had a garden in front and then another hotel wing after the garden. the sea was somewhere beyond these obstacles and you could get a glimpse of some specs of water every now and then. it is more of an upgraded motel. swimming pools were promised to be heated but weren't and it was freezing waters.

Nice hotel, but very boring without any activities at night. the hotel converts to a big dark cave at night. This hotel is perfect for old guys and new married couples not for teens or twenties.

4th visit to this hotel. As before we upgraded to club lounge, which was wonderful. Hotel was very quiet, which meant not all restaurants open every day, which was inconvenient, a we do not like the buffet restaurant. On one night we were the only people in la Luna the Italian restaurant. Staff at the club were as always outstanding. On check out the reception had a problem with American express, nothing to do with our card, she said they had problems all week. But was unwilling to call to sort out the transaction. So had to lose our points and pay with another card. Not sure what she would have done if we were unable to provide an alternative. All we wanted was a lazy week in the sun, which was achieved at a price. Resort next door was noisy from Italians playing very loud music, so we had our earphones in quite a lot. Hotel said they have complained, but noise still there.

My stay at the Ritz Carlton exceeded my expectations and left me pleasantly surprised. Contrary to reviews I had read on travel sites elsewhere, there is little I would criticise about this hotel. My room was very clean and contemporary in decor, while the bathroom was of a very high standard. The furniture showed signs of ageing but overall, I was very happy with the room. The staff were excellent. Attentive, helpful and very polite which only served to enhance the holiday experience. The gym was well equipped(and rarely used), which was perfect for a workout at any time of the day. I think the hotel attracted a more mature and mixed demographic, which included retirees, a few families with young (but not too noisy kids), and couples in their late 30s-40s. That might have something to do with choosing to travel outside of school half-term. It was also devoid of a youngish crowd (20-36 year-olds), so there wasn't the rowdy element you can get at some locations. For someone looking for a pleasant and quiet holiday it was perfect. The local high street/shopping centre is called il Mercato, comprising restaurants and a few shops to cater to the tourist. However, I found it lacking in any atmosphere, charm or character. Although, it does appear to still be under development with a lot of vacant shop units. If you are looking for somewhere more lively to spend the day/evening you'll need to venture into "Soho". Overall, I thoroughly enjoyed my stay and would visit again

This is the first time I am compelled to write a review on any hotel. It is definitely not a 5 star hotel, not sure how it achieved that. On arrival, we were taken to a room which was not the room that we paid for. We then were taken to a second room, which was dusty and then finally we had no option but to pay extra for a club room, which was not of a 5 star standard. In terms of the resort it is very good, however the rooms were dusty, bathrooms were not of a 5 star standard, in fact the maintenance work on the tiles in the bathroom were of a very poor standard, tub was old and generally the bathroom was not a pleasure to be in. The food was not of a good standard- breakfast. In fact, we became unwell after we ordered a chicken pitta and asked the chef to taste it, it was that bad. When we ordered food by the pool or from room service it arrived cold. On checking out the person behind the desk did not ask us how our stay had been, an indication of perhaps them knowing that their standards are not up to scratch. If you are expecting a 5 star hotel, this is not the one. We have stayed at other hotels under this name which were of a high standard, although sadly not here.