Overall Ratings & Reviews Best Western Premier Hotel Vieux Port

Great location and price

We had a good time

Great view. Great facilities

Expedia misled me re: location; the property refused a refund (or even partial refund) when the issue was identified. A bad and expensive experience all-around.

Wonderful port and environment

Nice hotel in great location along the water. Excellent pool, lounge area and sauna. Good breakfast. Overall recommend staying here. The hotel is cooled to the same temperature, and thermostat in room is only used to control the fan speed (low, medium, high, auto). If air conditioning is "not working", it was likely shut off at the front desk and you have to ask to have it turned on. Not difficult but something you need to know to do. Housekeeping can be inconsistent, but bed always made, trash emptied and towels replaced if needed. Robes may or may not be provided, and consumables may not be replenished. Requests met though if you ask at front desk. The establishment stays quite busy, and most staff are very friendly and pleasant.

Uncooperative management. Extremely noisy room facing the sea.

Nous avons effectué un petit séjour de 3 Jours dans cette Hotel. Nous avions le parking très pratique, le petit-déjeuner avec un très grand choix. Le personnels est vraiment à l' écoute de nos demande et son très professionnel. Nous avions une chambre avec balcon et vue sur le port . A recommander sans hésiter.

Great staff.

Parking is unique.

We arrived early from the States and could not check in, but luckily the outdoor pool was beautiful with a gorgeous view. They had cabana beds where we could relax and nap. Unfortunately the hot tub was broken. Check in time was strict for 3. The area is fabulous around the port for eats and drinks. On Sunday AM there was a market. Transportation to Cassis was easy. The ferry was not operating that day due to winds. The room was large and fabulous. The deck was large and relaxing. On the day we were leaving we noticed several items missing from our room. They investigated but we never heard from them again or had the items returned. Other than that, it was a great hotel.

Stayed here 13 years ago when it had just opened and was very pleased to see the property has been well maintained and the service was just as good.

Lovely hotel at the water front overlooking the port. We took a junior suite which has a balcony and is in the shade in the afternoon. Worth the extra cost for us as we were able to relax in the evenings on the balcony. The rooms on the other side of the hotel with the city view would have the sum all afternoon. Rooftop pool was lovely and often empty. Very nice

The location is great. The parking situation is very challenging. The underground parking spaces are VERY small and can cause serious damage to the car in terms of scratches.

the hotel is in an excellent location ands a very good room layout. The facilities are excellent and the staff very helpful so we were pleased with our choice of this hotel. The only issue was a musty damp smell in our room.

Right on the harbor front. Lovely views and walks.

We loved this hotel. It’s in the perfect spot overlooking the harbour. Staff are all polite and helpful. The pool was amazing. Everything was clean and tidy. It was a comfortable enjoyable stay. We originally booked 5 nights but loved it so much we added another two nights. The hotel is in the middle of many eating places and within easy walk of a well stocked food store and a sandy beach.

Absolutely fabulous! Superb location, wonderful harbour views, gorgeous roof top pool. Choose a junior suite with harbour view if you can, it’s well worth the extra money. We stayed in room 308, gorgeous, spacious room with terrace and a great view. Lots of places to eat within walking distance, secure onsite parking with a cost but again worth the money. Wouldn’t hesitate to return….

We stumbled upon this town because our room in Cassis was AWFUL so we looked for ‘nearest port in the storm’ w/a last minute room! It was perfect! Hotel is on the harbor, La Ciotat was having an outdoor harbor concert so it was lively w/locals & tourists alike. All the outdoor cafes lining the harbor were bustling, w/a huge variety of cuisine available! Shops along the side streets, very walkable area. The concert started when we were going to bed so we used white noise app to drown out the sound and fell asleep with no problem.

Nice location - pay for the port view with balcony if you can.