7.6
Pleasant
From 548 reviews
Cleanliness

8.0

Room Comfort

7.8

Location

8.4

Service and Facilites

8.2

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Traveler Reviews La Quinta Inn & Suites by Wyndham Alice

Number of reviews per page
20
40
Top reviews
Thomas
icon-Friends and Family
Friends and Family
2.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Filthiest, most dilapidated place I’ve ever stayed. I want a refund. The room was nothing like pictures. Aside from beds. There was NO FURNITURE! Room looked Like a prison cell. Totally misrepresented on line. I wore flip flops in shower! I DEMAND A EEFUND!!
juan
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Rusted tub nasty pillows wet carpet
Verified traveler
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

All of the staff we interacted were very pleasant and helpful. The were very professional. No complaints. Would stay here again. The only "complaint" was that there was significant rust / discoloration around the drain control in the bath tub. Overall the room was clean and neat. Was only a 1 night stay. Just needed a place to sleep and shower for the remaining trip. Of course I can only speak to the one room I stayed in. The other rooms may be better or worse so YMMV.
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Steven
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

I’ve stayed many times before on this property but seems someone else took over was having trouble with hot water , restroom door could not be closed , tub looked dirty but it was the rust .
Ernesto
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The room had long hairs everywhere. Very unclean. Mattress are worn out, needs replacement. Rooms outdate. No sofa or recliner.
Frances
8.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Personnel were very nice and friendly and accommodations were fine. I think our room needs a new bathtub and the building itself need better outdoor lighting. We bypassed it on our way back to it at night. Other than that things went well.
Paul
6.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Toilet ran continuously and flooded the room on the second night staff quickly moved us to another room
Daniel
icon-Friends and Family
Friends and Family
2.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Pillow quality was horrible. They would not supply us with xtra towels, for bathroom or for swimming pool. No vending machine for snacks. Hair dryer did not work n did not get replaced. Small sofa in Executive suite was so uncomfortable to sit on, no padding, felt I was sitting on the floor. Embarrassing for La Quinta Brand. A/C worked great though.
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Sally
icon-Business with Partner
Business with Partner
8.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Staff was great and very helpful
Jose
icon-Friends and Family
Friends and Family
2.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

This hotel is nowhere near La Quinta standards. We had to see three different rooms and ended up settling on the last because we were already late for a funeral service. The first two rooms were very outdated and didn’t even have phones. One had a recliner that looked like it had been dragged in from an alley somewhere. The last room was handicapped accessible and had a jacuzzi that was old and nasty. All the fixtures were outdated and the lamps were all rusty. This hotel should be priced the same as an old Motel 6 not in the range of the higher end hotels.
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Steven
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Our room was infested with roaches. We needed up leaving. Did not feel comfortable staying the night.
Jose Alaniz
icon-Business
Business
2.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Not clean, older hotel
sam
icon-Business
Business
10.0
/10
Reviewed 30 week(s) ago

Hotels.com verified review

It was great, no complaints
david
2.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Hot water didnt last for shower and heater didnt work in first room got a second room on the 3rd floor and the elevator didnt work and outside the privacy fence is falling down
Rachelle
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Don’t stay here place had roaches, rust in tub, Sheetrock had holes and elevator had not worked in days parking lot is dark, we know who owns and run theses places for them it’s all about MONEY they don’t care about the customers. If there’s roaches in rooms there’s roaches in the breakfast. 💩
Norma
icon-Business and Leisure Family
Business and Leisure Family
2.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Fridge was disconnected and we had milk for our kids. There was no hair dryer, no iron, no ironing board, elevator was not working, the rug looked dirty in all halls, the lighting was very dimed in the bathroom. Overall the quality was not up to a La Quinta. Will not be staying there again.
Marivel
icon-Leisure
Leisure
6.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

People party with loud music at night
Amy
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

I did not like the beds
Darnell
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

😵‍💫
Luis
icon-Leisure with Children
Leisure with Children
2.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

Shower area needs major update. Pull out sofa sleeper mattress needs to get changed out. You could feel every spring in the mattress. Price was the only thing good about this property.
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