Verified Traveler
Leisure
6.6
/10
Reviewed 18 week(s) ago
I recently stayed at your property to celebrate my birthday in November and had reached out in advance regarding the possibility of arranging a small amenity such as a cake. Unfortunately, I did not receive any response prior to my arrival, and nothing arranged upon my arrival. Acknowledgment of such requests, even if chargeable, would have been greatly appreciated, particularly as it was a special occasion. I wanted to share this feedback constructively, as I will be returning later this month and genuinely hope for a more seamless communication experience.
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