9.0
Exceptional
From 540 reviews
Cleanliness

9.4

Room Comfort

8.6

Location

9.0

Service and Facilites

9.0

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Traveler Reviews Best Western Plus Hotel De Capuleti

Number of reviews per page
20
40
Top reviews
Laszlo
icon- with Friends
with Friends
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Parking options are very limited, almost impossible around the hotel
Kris
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

the hotel itself is very clean and modern, good location. breakfast is nice and a few different options, but what makes the hotel is the reception staff. very approachable and friendly. well done to the two ladies on reception.
Maureen
8.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

We thought this was good hotel to use as a base on our recent trip to Verona, Venice and Lake Garda. It was a 20 mins pleasant walk to the main train station (Porta Nuova) and less than 10mins to the Arena/main areas of Verona. The hotel and rooms were very clean with maid service every day. All staff we encountered were exceptionally pleasant and reception staff informative. The room was an ok size (we booked the superior room) comfortable with a small balcony, tea making facilities and free bottled water (if you sign to Best Western). Good wifi connection too. The only negative was we could hear our neighbours in the room next door who had music on at 6am and you could hear them in the shower and every time they flushed the toilet. Our bathroom had a good rain shower and regular shower combo, and the towels were thick and fluffy. Breakfast was ok, the continental selections were great but the hot choices could have been a little better. We didnt leave hungry though and had plenty. All things considered, this was a good hotel and would stay again
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Lorena
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Nice hotel , breakfast is great , polite and helpful front desk , I would recommend it.
Leanne
icon-Leisure
Leisure
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

I enjoyed my stay here. The staff were very helpful and friendly. The room was clean and comfortable. It was in a good location, quiet and a short walk to nearby attractions such as the Forum.
Maria
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 35 week(s) ago

Hotels.com verified review

Lovely stay in verona. Bedroom fine. Maid service very good. Only a couple of improvements for the fridge to be cooler and more plug sockets. But rest was great. Thankyou ☺️
anne
10.0
/10
Reviewed 43 week(s) ago

Hotels.com verified review

The hotel was a pleasant surprise. Our room 204 was bigger then most in Europe. We were given discounted breakfast from 12 to 8 euros, and free water from mini fridge for signing up to BW rewards card. The hotel was perfectly located near most of Verona’s attractions. I would highly recommend this hotel.
Jaime
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

Very nice hotel in a nice place
Angela
icon-Leisure
Leisure
8.0
/10
Reviewed 45 week(s) ago

Expedia Group verified review

Great location
Irene
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 52 week(s) ago

Expedia Group verified review

Well located and friendly service.
Janet
10.0
/10
Reviewed 59 week(s) ago

Expedia Group verified review

The hotel was in an excellent location. Staff friendly and extremely helpful. Easy walking distance to all Verona’s attractions. Restaurants very close and a wide variety. The only down side was the wardrobe was the only place to put clothes.
Carmen
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 60 week(s) ago

Expedia Group verified review

Very clean facilities, well kept, welcoming and helpful staff . Definitely recommend this place
Daniel
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 61 week(s) ago

Expedia Group verified review

Great hotel in super location for The Arena and Old Town
Verified traveler
icon-Business
Business
8.0
/10
Reviewed 63 week(s) ago

Hotels.com verified review

good stay
Annie
icon-Business and Leisure Family
Business and Leisure Family
10.0
/10
Reviewed 64 week(s) ago

Expedia Group verified review

Large deluxe room well appointed, efficient check in and out, breakfast is standard ( croissants, pancake subpar), parking convenient right in front hotel a small gated lot ( you have to run in to let them know to open it up), convenient to corso andrea palladio and other sights.
Jamie
8.0
/10
Reviewed 66 week(s) ago

Hotels.com verified review

Great hotel, friendly staff, and well located to explore Verona. It’s also not too far from the train station by bus or walking. Overall an enjoyable stay.
Josee
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 76 week(s) ago

Expedia Group verified review

Friendly staff, proactive. Very clean and close to the old town. Would go back again.
caroline
6.0
/10
Reviewed 80 week(s) ago

Hotels.com verified review

Rooms were okay, really could do with a freshen up. The bed wasn't comfortable and pillows were flat. Location didn't seem the best, like no nice restaurants around the area at all unless you walk much further out. Staff were helpful and we left our luggage on our last day when we went to the spa. Please take note if people leave pillows off the bed, they want them off the bed very annoying. Room was a good size and Alexa a nice touch.
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Abel
10.0
/10
Reviewed 80 week(s) ago

Hotels.com verified review

This place was within walking distance to everything, but not so close where all the crowds would not let us sleep.
Davit
10.0
/10
Reviewed 83 week(s) ago

Expedia Group verified review

Staff were friendly; the room was very clean.
Number of reviews per page
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40