Overall Ratings & Reviews Hotel San Marco

The staff were brilliant.

Very clean, comfortable beds, beautiful-comfortable bedroom and bathroom. The restaurant is great! white tablecloths and impeccable setting in the dining room. Breakfast had good variety of meats and cheeses, fruits, croissants and pastries. All in addition to the traditional cereal, yogurt etc. You order the type of coffee you want, and they bring it to your table. Not self-service-machines. If felt pretty good. One night we ordered an Aperol-Spritz drink. It was good, but it cost 10 euro. In good restaurants they cost an average of 6 euros. I didn't like that The hotel staff was very friendly. Fabio was helpful with directions and suggestions about the city. Pretty hotel in a nice neighborhood near the wall. Access to the "old city" was convenient.

Breakfast buffet and service was outstanding.

Friendly staff. Good breakfast. Outside medieval walls area

The staff was extremely warm and welcoming! Everything was clean and comfortable.

A fabulous place to stay with a fabulous staff a beautiful view of breakfast second to none. Just an amazing experience. If you’re traveling to Sienna you need to stay here. Don’t even look anywhere else. Just stay here. It’s the nicest place around. The property is gorgeous. The rooms are amazing Fabulous place. Fabulous staff fabulous food fabulous views walking distance to everything thank you to the staff, you folks were incredible!

very friendly hotel personnel!

Excellent front office staff - from the desk to the barista. Easy walk to the walled city - about 3-4 blocks, resulting in a tranquil setting over the pool.

Clean, convenient, friendly staff, good breakfast.

I recently had the pleasure of staying at this wonderful hotel, and I can't express enough gratitude for the exceptional service I received during my visit. From the moment I arrived, the reception team—Ina, Francesco, and Fabio—made me feel warmly welcomed. Their friendly demeanor and helpful tips about the area truly set the tone for a fantastic stay. The breakfast service was a highlight of my mornings. Although I regret not catching the names of the staff who attended to us, their attentiveness and care did not go unnoticed. They created such a cheerful atmosphere, ensuring that everything was well-stocked and that we were comfortable. It was a lovely way to start each day! Additionally, the room cleaning service was top-notch. The staff ensured my room was spotless and cozy, and I appreciated the little touches that made my stay even more enjoyable. Lastly, a shout-out to Italo at the bar! His cocktails were a delight, and his friendly conversation added a special touch to my evenings. Overall, this hotel exceeded my expectations, and I left feeling refreshed and grateful for the wonderful experiences provided by the amazing staff. I highly recommend it to anyone looking for a memorable stay!

Wonderful staff. Fantastic breakfast buffet. Quiet and modern room. Location is easy walk to town along quiet neighborhood street. Parking is plentiful. A truly lovely experience. I highly recommend this hotel.

Friendly and helpful staff, excellent location near old Lucca. Great breakfast.

Lovely hotel, great staff. The best welcome and service we have had on this trip so far. Comfortable beds, really clean rooms. Good selection at breakfast. About a 15 min walk to the walled city.

Very good staff and service.

The apartment was beautifully furnished and well equipped. The staff were friendly helpful and efficient.

Great location and staff Rooms were clean and comfortable beds and pillows Highly recommended

Our stay at hotel San Marco couldn't have gone any better. We were impressed by the friendliness of all the staff, who made our stay even better. The whole hotel was very clean, including of course our room. We also enjoyed the pool to cool down after a hot day walking around the city. The location is great as well, just a stone's throw away from the city centre and close to local restaurants outside (we received great recommendations too from the staff)

The warmth and friendliness of the staff is wonderful. We only stayed one night and wish we could have stayed longer. An excellent hotel.

Love

Location to the city was great , and the staff were very welcoming