Rooms small and old no separate shower. No English Channel on TV. No concierge, not up on restaurants. Many things that don’t make this a 5 star. Disappointing

The cordiality, kindness, professionalism, customer centricity, wonderful attitude of the staff matches and even surpass the harmonious and classical architectural beauty of the building and the exquisite rooms. Highly recommended by a world-traveler that experienced many great hotels around the world! Andrea M. (Room 207)

Clean

Second time staying with the hotel, they make us feel like family. Thank you again for a wonderful stay!

Beautiful property with attentive staff.

the property’s rooms were not 5 star status. Very misleading. Rooms were small and very old

Il personale è stato squisito, davvero gentile e disponibile, camera pulita, spaziosa per la nostra cagnolina. Colazione molto buona

Everything was excellent Davide in particular,on the front desk was extremely helpful,patient and readily solved an issue I had with my Expedia booking. I hope management are aware of his capabilities. Olga was also very helpful

Great location. Friendly staff. Comfortable and clean space.

Attractive art-nouveau hotel, located in quiet neighborhood near the beach. Would return to it.

Lovely hotel, 5 star service and beautiful inside. You really feel like it’s a 5 start hotel lathered in marble. The staff are extremely helpful, professional and super friendly

The restaurant was amazing, service was definitely 5 star, the bed could be more comfortable but overall it was excellent

Splendid historic building , inside and out. Nice heated outdoor pool. Decent sized room and bathroom. Very good service. Only a few minutes away from the beach. The bagno 71 related to the hotel is the best around. The carpet in the room could use a replacement tho

Service was impeccable, helped me w business needs, great service at spa, pool, breakfast, calling taxis for me, prepared my bed every.night and replaced old towels, robe w clean ones upon my return from dinner

It was very please t

I stayed in room 218. small and obsolete bathroom. decor rather simplistic. breakfast ok but not great. common areas and outside of building very beautiful, and great location. good spa and decent pool. very little staff in spa or pool.

Great hotel nothing too much trouble, fantastic breakfast

Food was great, Personnel outstanding!! Great Breakfast...

VERY nice and confortable hotel. Ancient and warm atmosphere Good breakfast Personnel in good mood and qualified

Hotel was great. I was traveling with a group of boys and needed a break, this was the perfect place to unwind. Great pool and the breakfast was fabulous.