8.6
Very Good
From 343 reviews
Cleanliness

9.0

Room Comfort

8.4

Location

8.2

Service and Facilites

9.0

Traveler Reviews Hotel Lancaster

Number of reviews per page
20
40
Top reviews
Alexandria
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

This hotel was perfect as a launching point while we toward the city! The room was very clean, the hotel was nice and quiet, and we had a great time.
Monica
icon-with Partner
with Partner
6.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

The hotel is not centrally located, but the tram stop for line 4 is conveniently just a two-minute walk from the hotel and provides easy access to the city centre. Walking takes approximately 25–30 minutes. Breakfast is good, with a wide selection of both sweet and savoury options. Although advertised as a four-star hotel, the overall experience felt closer to a three-star standard. The room and bathroom were of reasonable size and generally acceptable; however, they lacked basic practical features such as sufficient hanging hooks and shelves. The décor appears to be a contemporary refresh of an older structure and does not fully meet four-star expectations. There were notable issues with the plumbing: water occasionally came up from the shower drain, accompanied by a very unpleasant smell, which was particularly uncomfortable. Cleaning standards were also suboptimal. During a three-night stay, the floor was never vacuumed, which is not acceptable for a hotel of this category. On a positive note, the staff were consistently helpful, kind, and discreet, which was appreciated.
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Philip
icon-Leisure
Leisure
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Good hotel, about 20 minutes' walk in a straight line from the Porta Nuova station. Friendly staff and good breakfast. Also relatively quiet. Area around the hotel is okay.
Fadi
icon-Business and Leisure
Business and Leisure
8.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

The hotel has a very attentive staff, a very good breakfast and well preserved rooms. Location is a little less than ideal due to need for constant use of transportation for being a little distant from city center.
Matthew
6.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

Clean rooms, average free breakfast. However Noisy rooms when people wake up.
Alex
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 50 week(s) ago

Expedia Group verified review

The staff were helpful. The location was quite close to the centre. No 4 tram takes you to to the station where you can walk the rest of the way. There is an amazing restaurant nearby called Sorriso which was recommended by yhe receptionist
Marco
icon-Business
Business
8.0
/10
Reviewed 56 week(s) ago

Hotels.com verified review

Good 3.5 star hotel. Totally adequate for a couple of nights stay. Breakfast selection was good and the staff were helpful and friendly. I would book again if in Turin. Handy for the main railway station Porta Nuova. An pleasant 20 minute walk.
Ngaire Christine
icon-Leisure
Leisure
10.0
/10
Reviewed 57 week(s) ago

Expedia Group verified review

Good breakfast; lovely staff on reception; very clean and comfortable room.
Yuk Yin
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 61 week(s) ago

Expedia Group verified review

Great for an overnight stay and close to the train station.
Nathaniel
icon-Business and Leisure with Partner
Business and Leisure with Partner
8.0
/10
Reviewed 62 week(s) ago

Expedia Group verified review

The staff was very easy to work with. There were a lot of walkable shops and food within a close distance. Would recommend.
Verified traveler
icon-Business
Business
8.0
/10
Reviewed 62 week(s) ago

Hotels.com verified review

Very friendly staff, helpful, good breakfast, rooms a bit small.
mandeep
icon-Business and Leisure with Friends
Business and Leisure with Friends
10.0
/10
Reviewed 65 week(s) ago

Expedia Group verified review

staff are knowledge of the area and help with arranging taxi's. was very seamless
Wieslaw
icon-
10.0
/10
Reviewed 79 week(s) ago

Hotels.com verified review

Very good, comfortable hotel in the centre od Turin.
Reno
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 81 week(s) ago

Expedia Group verified review

Very nice hotel. Transportation very close and easily walked.
Mark
icon-Leisure
Leisure
4.0
/10
Reviewed 98 week(s) ago

Expedia Group verified review

A big disappointment in this booking breakfast was very poor not worth the price. Wouldn’t recommend this hotel definitely not 4 stars
raul
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 99 week(s) ago

Expedia Group verified review

Good customer service
Verónica
icon-
10.0
/10
Reviewed 102 week(s) ago

Hotels.com verified review

Localizado en zona linda, con el tren a 100 mts, lo cual te permite ir a la zona de museo egipcio, palacio real, y principales atracciones en 10 minutos. La atención excelente y limpieza de igual manera. El desayuno está perfecto para iniciar tu día.
Farhad
icon-Leisure
Leisure
10.0
/10
Reviewed 103 week(s) ago

Expedia Group verified review

Great little boutique hotel!!
Louis
icon-Leisure
Leisure
8.0
/10
Reviewed 121 week(s) ago

Expedia Group verified review

I was very impressed with the variety of food presented during breakfast, there was a large variety of pastries, with gluten free options for thoes requiring it; they even had hot food. The room I was in was good however, I struggled to get hot water for my shower, this could have been due to the renovations taking place during my stay.
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Nicholas
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 132 week(s) ago

Expedia Group verified review

The hotel is in a very convenient location for me . The room, although warm, clean and modern, was not well designed, with little drawer space. The buffet breakfasts were adequate although with a very limited hot selection which ran out at times. Noise seemed to travel from adjoining rooms. However, the staff were very friendly and helpful.
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Number of reviews per page
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