Overall Ratings & Reviews Hotel San Francisco

It was a good accommodation for 4 night stay in Milan. Hotel is situated a bit far from Milan central. Overall hotel had good ambience and staffs were friendly and helpful. Our room had a direct access to garden which was a plus. Room was clean and had daily room service which was good. Breakfast was pretty basic but with a budget options I felt they were good enough.

Great place to stay. Will definitely stay again in the future.

Fabulous service at reception. Beautiful clean room. Delicious breakfast.

Great hotel. Amazing breakfast.

Customer service was terrible. The concierge was very disrespectful and rude to my wife.

Nice size room, only minor issue I would have is that the bathroom in our room was a little small. My knees actually touch the wall when sitting on toilet. No issue there unless you’re tall like I am. Staff was pleasant, good continental breakfast with eggs, bacon, etc

My second stay at the hotel, in the same room 😊. The room (018) was clean, quiet, and comfortable. The free breakfast was plentiful and tasty. The staff was friendly and helpful. A (bit longer) walking distance to the major points of interest. Metro and bus stops are nearby, if public transit—instead of walking—is preferred. Highly recommended. NOTE: The only issue (perhaps because of the room location) is a spotty wi-fi signal: the connection strength would fluctuate in strength from one moment to another and the network would quite often ‘disappear’ and the devices get disconnected (which can be a bit frustrating). This would happen mostly during daytime; at night—from about 10PM or so—the signal strength and network reliability would be fine. In the reception desk and breakfast room areas the wi-fi signal appears to be more stable.

Overall, my stay at the hotel was excellent. The affordable pricing combined with the very friendly and attentive staff made for a welcoming atmosphere. The location, just an 8-minute walk from the nearest metro station, was convenient for exploring the city. The room was clean and comfortable, and the complimentary breakfast offered decent options, which was a nice bonus. I would highly recommend this hotel to others looking for a pleasant stay in the area.

I really enjoyed my stay from checkin to check out. Very friendly staff, neat room and quiet. Will definitely stay again.

Breakfast

This is not a 4star hotel. I would rate this as 2star hotel offering the basic necessities of a bed and bathroom and some limited amenities. I booked for a single person and my room was tiny.

Bigger room than expected, very comfortable bed. No street noise to speak of. The only noise came from above. (We probably caused noise too- the chairs don't roll but scrape along the floor.) Included full breakfast with hot food and coffee are a definite plus. Only two quarrels with the room- the design of bathroom, which is elevated above the room floor by a step, could be dangerous. Hard sink is right across from bathroom entrance and a direct fall forward from tripping on the stair could result in bad injury. I actually DID trip on that stair but fell off to the side against the shower. Not badly hurt, but still not a pleasant experience. Also, the bathroom sink drain stopper was broken, so basin could not be filled. (The night desk man was VERY helpful in getting the stuck stopper back out). The staff as a whole were very friendly and helpful.

Great

Safe area. Easily walkable to areas of interest.

Breakfast

Great hotel with breakfast only downside was no tea/coffee making facilities in the room.

Friendly ambiance

Nice place, clean room, very good breakfast. Great cappuccino. Cute balcony over looking street Reasonably quiet area. Easy Tram and then bus from airport. Very helpful front desk. Great selection at breakfast.

Dereck Dereck and ALL other staff members were Great People knew the things I needed like the back of their hand also the breakfast and they had patience ... they were there gor you

I booked this hotel due to the picture I had a room that was like a tiny cupboard. This was totally mis-sold