Hotel Puerta de Toledo

Explore Hotel Puerta de Toledo
8.8
Very Good
From 926 reviews
Cleanliness

9.0

Room Comfort

8.4

Location

8.6

Service and Facilites

8.8

Traveler Reviews Hotel Puerta de Toledo

Number of reviews per page
20
40
Top reviews
Yaritza
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

El hotel tiene una buena ubicación para llegar caminando a lugares de interés. Su personal es muy atento y me ayudaron a realizar mi excursión. La habitacinó estaba lista y me la brindaron antes de la hr del check in. El buffet es variado y muy bueno. El hotel esta muy limpio. Excelente!!! Volvería nuevamente. 100% Recomendado.
Loretto
icon-with Friends
with Friends
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Amazing location, central to everything we wanted to see, quiet and calmer than centro Madrid, but still walking distance from the hustle & buzzle. Friendly staff, ample rooms, immaculately clean.
Genilyn
icon-with Friends
with Friends
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

There was no coffee maker in our room located at the 3rd floor, but our friend’s room at the 7th floor has. Why? Please let me know. Thank you.
Natalia
icon-Family
Family
8.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Good hotel! Only spent one night here before my flight back home. Nothing fancy just a simple room, 20 minutes walking distance from plaza mayor.
Carlos A
icon-with Partner
with Partner
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

The location was unique the staff all over the hotel were excellent the breakfast had a great variety of food and the price was very affordable
Paul
icon-with Friends
with Friends
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Friendly Staff
Janeth
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

The hotel was nice the view everything close friendly staff clean rooms the breakfast was good
Gilda
icon-with Partner
with Partner
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Very good
yvonne
icon-with Friends
with Friends
8.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Good cafe for meals very handy after a tiring tourist trip. Good location and professional staff. Poor sounding proofing, even with a suite I could hear people talking through lounge walls and the separate bedroom, not very relaxing.
Lisa
icon-Family
Family
8.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Pros: Central to metro, buses and restaurants. Area was safe, clean, and quiet. Cons: Staff was unfriendly. In particular, the morning female bartender was rude - seemed irritated every morning when I ordered and PAID for coffee. I stayed for 5 nights. Also, for the hotel price, coffee should have been complimentary. Room was on the small side.
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Gustavo
icon-Friends and family Family
Friends and family Family
8.0
/10
Reviewed 43 week(s) ago

Hotels.com verified review

N/A
Kayla
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

The staff were very friendly and welcoming during our whole stay. The room was honestly okay. Our room specifically didn’t have a coffee maker, an added amenity you would expect to have at a 3 star hotel. Our trash was not taken out for two days & started to overflow. Our glasses were not replaced at all. We had to go down to the bar to get new glasses every day. Other than that, the hotel was in a great location and very close to the metro.
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Mary Janette
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 52 week(s) ago

Expedia Group verified review

perfect
Norma
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 55 week(s) ago

Expedia Group verified review

clean room, staff friendly
Bryce
10.0
/10
Reviewed 62 week(s) ago

Expedia Group verified review

Good location. Nice property. Friendly staff. Good breakfast.
Ana
10.0
/10
Reviewed 65 week(s) ago

Expedia Group verified review

Very good
Juan
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 65 week(s) ago

Expedia Group verified review

The bathroom is very small but the bed was comfy, and it was too far from the center of madrid
Henri
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 66 week(s) ago

Expedia Group verified review

Renovated, clean and in a convenient location
Gabriel
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 67 week(s) ago

Expedia Group verified review

.
Barry
10.0
/10
Reviewed 68 week(s) ago

Expedia Group verified review

Quiet, clean, nice personal touches Close to tube and bus routes Everything worked well.
Number of reviews per page
20
40