Traveler Reviews Hostal Castilla II - Puerta del Sol
Number of reviews per page
20
20
40
40
Top reviews
Eric
Family
10.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Walking distance to landmarks, train station, clean hostal,and very friendly staff.
Bonita
with Partner
8.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Didn’t use air conditioning. They didn’t offer breakfast
Mary
with Partner
4.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
Reception staff on arrival and duration unfriendly and unhelpful. When leaving new receptionist was OK. Mattress on bed was collapsing on on one side,which made it difficult to sleep I reported this to the receptionist. Room cleaner did the best they could. Unfortunately I had to manage with discomfort for the duration of my stay
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Sarah
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Nice hotel in good location
Luis
Family
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
A/C OK
Grace
6.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
위치는 참 좋았지만 샴푸도 없는 호텔
Maxwell
8.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
Location was perfect. Centered around restaurants and placed to visit. Easy to walk around.
What was concerning was the strings of hair on the sheets, blankets and the room floor.
Chris
with Partner
8.0
/10
Reviewed 18 week(s) ago
Hotels.com verified review
Was placed in the Annex but it was safe and clean
Valerii Abigail
with Friends
4.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
We were assigned to a different building across from the hotel. The place was really old, old elevator that broke down, staff unavailable at front desk in the evening. Had to contact them thru WhatsApp. WiFi terrible. Would not stay here again
Martin
6.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
Very simple , just a place to sleep and take a shower in the Madrid City center .
Mary K.
Family
4.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
The pictures are deceptive - that is the hallway at the front door - the hotel is nothing more than a glorified hostel for families. The bathroom was so small that one person could not comfortably be in it! The floor was dirty. It was very noisy at night outside. The price was outrageous for the quality of this hotel. I do not recommend this hotel for anyone!
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jiamie
with Friends
8.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
Air conditioning is not cold not, open the window so the air will circulate inside the room. Outside is noisy you can hear all the sound from inside your room. Breakfast is good.
Owen
Family
6.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
Internet is not properly working.
Anant
Family
8.0
/10
Reviewed 21 week(s) ago
Expedia Group verified review
Rooms are too small. Rest locally and ambience is excellent
Conor
with Partner
10.0
/10
Reviewed 23 week(s) ago
Expedia Group verified review
Great location for visiting Madrid
Annemarie
Leisure with Friends
10.0
/10
Reviewed 26 week(s) ago
Expedia Group verified review
Beds comfortable and exceptionally clean room serviced every day superb location and able to keep bags in locker room before and after check in
Guillermo
10.0
/10
Reviewed 27 week(s) ago
Expedia Group verified review
Very nice very clean. Very helpful
Marilyn
Friends and Family with Friends
8.0
/10
Reviewed 27 week(s) ago
Hotels.com verified review
Room was basic but very clean. The beds were very comfortable and we slept well. The shower was great. And we were surprised that our room was straightened every day with fresh towels on the bathroom.
Robert
Leisure with Partner
4.0
/10
Reviewed 27 week(s) ago
Expedia Group verified review
Room was Ok, and location was ideal. Management was deceptive and unreasonable when request was made to modify reservation (arrival) due to cancelled flight, and again when request was made for early departure. I would not recommend this property if there is any uncertainty in your travel plans.
Rochelle
Leisure Family
6.0
/10
Reviewed 27 week(s) ago
Expedia Group verified review
Room nice and clean, staff are nice and helpful.
Bathroom needs more hooks or place to put stuff.
You caneasily hear noise from other room.