Overall Ratings & Reviews Hotel Balmoral

We were so impressed with the staff at the front desk, they even called us a taxi and assisted us with our luggage. The bedroom and bathroom were quite large and we really felt pampered.

VERY NOISY HOTEL between midnight to 6AM (traffic … and what sounds like trash/delivery vehicles). At breakfast, you can not get any eggs or any items made to order (room temperature). The hotel management didn’t notify me of my double booking of 2 rooms prior to my arrival. I was charged for the 2 rooms, in addition to my paid tour rooms. The management was unfriendly.

fabulous hotel, greatly appreciated having our luggage stored as we arrived several hours prior to check in. Easy walk into town

All good

As a four-star hotel, I anticipated a superior experience beyond a pleasant lobby. However, the room was outdated, featuring an uncomfortable mattress that transmitted every movement of my husband. Furthermore, the sheets were of subpar quality. Additionally, we received only one complimentary mid-sized bottle of water to share. When I requested another, I was informed that I would have to purchase it from the restaurant, which was highly priced . Consequently, I opted to purchase one from the convenience store. In contrast, the previous four-star hotel we stayed at provided us with additional as we checked out. Little things matter sometimes.

Great location. Courteous staff.

It was located in an amazing area, close and quiet

This is an excellent hotel. The price was EXCELLENT. The room was very nice. The staff was excellent. The building itself is in a very great location with several bus lines and metro lines with 5 minutes walking. I gave it 4 stars for a small, but meaningful reason: room temp. We set our room to 20 degrees Celsius which is 68 F, the normal temp our house is set to. However, our air conditioner definitely was not producing enough power to keep the room at 20 C. If my wife is complaining it’s too warm at night, you definitely know it’s warm. In the end, we just slept with the window open and that mostly solved our problem. However during the summer time, I would not want to be stuck in that room. BUT, we definitely would stay here again, we were overall happy with our room!

It was pretty disappointing to get a room with a window facing a wall and pipes. I’d appreciate to have this info while booking a room.

Súper recomendable

Excelente estadía. Lo único malo es que hubo un par de días con mucho ruido de trabajos de mantenimiento en la mañana! Del resto súper recomendable! Muy muy limpio y bien ubicado

Céntrico lugar en la avenida diagonal

The hotel is a bit away from many of the attractions and restaurants, but we were able to walk so it was convenient for us. There is shopping nearby. The hotel is beautiful and has a very nice breakfast buffet. Our room was comfortable and clean. We enjoyed our stay.

Room was good and comfortable. The hotel staff have been very nice and accommodating which made our trip better! The A/C was a bit of trouble as it’s been confusing how to make it work (at one point we thought we’re being gaslit by it as it would suddenly work when we ask help from the hotel staff!!). The TV is a bit dated and we had trouble making Youtube work on our last night but overall the room was good!

Upgraded because room was not ready on time

The hotel was a great location, near La Rambla and handy to several sites and hop on hop off bus. Breakfast was not included which would have been nice. The desk staff was helpful and assisted us with getting transportation to the airport.

Stayed here for five days in September 2024, a lovely hotel. The room (double) was great for two travelers, clean, quiet and breakfast was amazing, staff was kind and helpful. Wonderful neighborhood-- easy access to Metro.

This hotel is in a great location in the city, close to the subway, bus, and lots of things to see. The room was nice but it did get a little loud at times when other guests were in the hallways. I don't think management can do much about that though because it is just how it is constructed. The room was spacious and had a great view of the street. There aren't really any frills with this hotel as the breakfast is not included and there is no pool but that was fine with us.

The front desk was very friendly but they gave us a room that was occupied by someone else. They did correct this immediately and apologized. The room was clean and the shower was huge. The refrigerator dripped water the 1st day. The hotel is close to dining and attractions. We were abe to walk to Segrada Familia, it took about 30 minutes. I would stay here again.

Nice hotel in a great area. Plenty of restaurants around. Close to many bus lines and metro.