7.8
Pleasant
From 852 reviews
Cleanliness

8.0

Room Comfort

7.2

Location

9.0

Service and Facilites

8.2

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Traveler Reviews The Villa Kensington

Number of reviews per page
20
40
Top reviews
Katherine
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

I love the 3 single beds. I was there with my 2 best friends and loved the separate beds. We were able to walk safely to the Tube and loved our local Pub and other eating places. Thank you, 3 American Gals. We will be back.
Julio
icon-Leisure
Leisure
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

I loved stay at The Villa Kensington, it was clean, the staff were amazing and prompt. I highly recommend staying and I will stay here again on my next trip.
Pei Yen
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

The water pressure is low and room is small. Given only small bottles of shampoo and body wash, and racks not provided in bathroom to place own toiletries.
Timothy
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Great location on a quiet street within a close walk to the train station and to great museums, shops, and restaurants!
DEBORAH
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Very nice hotel. Incredible staff. Not very centrally located close to "touristy" areas, but a 2 minute walk to the tube that connects you to everything. Honestly, i would stay again.
Amanda Elizabeth May
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Lovely friendly staff.Room basic but clean,great price considering its in a lovely part of London.
TRACY
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

Very friendly and helpful staff, we arrived early and were able to leave our bags while we went to start exploring. When we checked in our bags had been taken to our room ready for us. Unfortunately the lift was out of order but the staff were very apologetic and gave us complimentary breakfast for the inconvenience. The room and bathroom were very clean and the room was basic but had everything we needed - we were only really in it to sleep. It was very convenient for Harrods and the Royal Albert Hall. There are bus and train stops/stations a couple of minutes walk away, so ideally placed but without the constant noise you get when you stay more centrally. I would be happy to stay again in the future.
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Mark
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Leisure
8.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

Helpful staff and excellent breakfast. Also easy access to the underground via Gloucester Road station.
Thiago
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

Great location, rooms need some care and renovation
David
icon-Leisure
Leisure
4.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

The room was the smallest double room we have ever stayed in, the bathroom door could not be fully opened because the bed was in the way, there was only one bedside cabinet and the room was barely adequate for two people. The bed was clean and comfortable and the breakfast adequate but even for Kensington the value for money was 3:10. will not be staying there again.
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georgiana
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Business and Leisure
10.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

Staff was extremely accommodating, room clean, very nice breakfast included, but the elevator was under construction and that caused some hassle.
wendy
icon-Business
Business
8.0
/10
Reviewed 44 week(s) ago

Hotels.com verified review

Very good hotel for a one night stay. The room was well maintained, with a comfortable bed and was quiet. I slept very well. There was a good shower. Breakfast was fairly basic, but fine and was free of charge because the lift was broken. Overall excellent value
Michael
6.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

NA
Deborah
icon-Leisure
Leisure
10.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

Lovely Hotel. Happy with everything.
Ryan
icon-Leisure
Leisure
8.0
/10
Reviewed 45 week(s) ago

Expedia Group verified review

Fantastic value and great access to locations like the Royal Albert Hall. The rooms do feel a little tired in terms of carpet and furnishings but are completely serviceable. Breakfast was adequate and is enough to set you up for the day with a fairly good choice of both hot and cold options. Located on a v quiet street but with good access to tube etc just a few mins walk away. My one complaint would be a fan or air conditioning in the my room which was running loud constantly with no obvious way to turn it off. Would stay again, great value for a budget option.
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Julian
6.0
/10
Reviewed 48 week(s) ago

Expedia Group verified review

My only complaint would be that the single beds were very uncomfortable
Emily
4.0
/10
Reviewed 50 week(s) ago

Hotels.com verified review

Omg....where do I start??? The only reason this place gets a 2 is because the staff is super friendly (except the girl at breakfast this morning). This hotel is in desperate need of a complete overhaul! The walls had cracks and patches, the tile in the bathroom.was cracked, the floor not level and THE LIFT IS BROKEN (under repair). The hotel decides to put this old lady up on the top floor so hiking up 4-5 flights was miserable! They offered a complimentary breakfast for the inconvenience but was not worth the hike up and down 5 flights. The room was tiny, which is okay bye, but the bed was definitely not a "twin" - it was like a toddler bed! The Internet didn't work half the time and, again, the saving grace was the employees! Spend the extra $$$ and stay elsewhere
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Jennifer
10.0
/10
Reviewed 52 week(s) ago

Hotels.com verified review

I was in London by myself for one night. As a 50+ female, I felt very safe in the neighborhood and in the hotel. I was able to drop off my bag at 11:30 am and not return until 10:30 pm with no issues. The twin bed was comfortable and the hotel was quiet. Although they are older, I really appreciated the lift and the in-room air conditioning.
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helen
icon-Leisure
Leisure
10.0
/10
Reviewed 53 week(s) ago

Expedia Group verified review

I thought it was nice for what i wanted. I was able to walk to the museums i wanted to see and it is close to the tube station so it was easy to reach other parts of London. There were restaurants close by.
Michael
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 54 week(s) ago

Expedia Group verified review

Near underground station, Spacious room
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