Great front desk staff. Parking was great (added fee)

Great location for everything we did in Granada. We came to see the Alhambra and fell in love with the city. The staff was kind and helpful. Rooms are small but clean, very eco-friendly. The air conditioning and in-room safe were greatly appreciated. The top terrace access was closed; however, we did not inquire about getting access.

Excellent location for visiting Alhambra. Staff very courteous and friendly.

Average star property. No lift. Staff friendly. Location excellent

Great place to stay the staff was extremely helpful and courteous.

AC heating is weak

Good hotel

Good location, helpful staff

Awesome

Totally not a good experience. Room was not clean

We stayed at an apartment belonging to the hotel, which was simply a flat in the building next door. There was no kitchen facilities at all, not even a kettle. There were 4 bedrooms and the apartment sleeps up to 8 people. The living space is tiny for so many people, and the sofa not that comfortable. The beds were ok. The master bathroom was tiny and awkward, and the other bathroom had a faulty cistern. Everything, from furniture to pictures on the wall, were cheap and the whole feel of the place was one of an unloved space, created solely to maximise paying customers. On the plus side, the reception staff were very friendly and the location is pretty great, especially for visiting Alhambra.

Clean

You have to pay for the parking. It’s not included. The staff is rushing you to check in. We were told that the frond desk is open until 10pm but we started receiving rushing messages and call from around 7pm which was very disturbing.

The staff are very helpful and nice. The room was small but very comfortable, clean, and with all the amenities. The location is fantastic, it is walking distance to all the attractions, and there is public transportation to everywhere if need it. I definitely recommend it. The only inconvenience if you need parking it is a little trick, just contact the hotel in advance to get directions.

Close to many food places. Paid parking but get the smallest car. No Elevator. Simple breakfast, no egg.

The staff, especially Sara was very helpful. Rooms were spotless & well stocked with all we needed. Our apt had a washer/dryer, coffee machine & pods, & a kitchen kit that came in very handy. Extremely well located, walking distance to great restaurants. A 6 min $6 cab ride to Alhambra, was less expensive (for a family of 4 ) than taking the bus which also stops conveniently near hotel. Parking option was very helpful. Minus 1 star b/c spots are so tight. The car next to us scraped/dinged our rental car while we were parked overnight.

Great staff, great location, clean and modern. Nice breakfast.

The toilet flush was broken and hot water would not even come for 5 minutes. You have to wait for another 15 minutes for the hot water to resume.

We were allowed to check in early. They gave us a map of the city and recommendations of things to do. Walls were a little thin and could hear guest through them (coughing and such). The head of shower leaked a bit but it had a hand held we could use which had great pressure and a great alternative. The restaurants that were close by were so good to stop for lunch and it was close for many things to walk to. We were staying in Granada to visit son who was in school there.

Good place to stay.