Hotel is situated at a good location within the old town. Nevertheless, taking advantage of this to deny any functionality or care to bathrooms in rooms and to common places in general is just not fair considering the prices being charged. A shower with full mold in grouts or a hand held shower head with broken height adjuster is just simple disrespect to not only the industry being part of, but also to the guest. This is my second stay in the hotel and it's getting worse as time passes. Never again!

This was one of the best hotels I have stayed in (and that's a lot!) The staff were friendly, the room clean and comfortable with a lovely bed! Quiet and well set out and the breakfast was perfect. I would recommend this hotel to anyone, and the restaurant around the corner, Rive Gauche is excellent too with friendly helpful staff.

Spotless

Knowledge of receptionist about town. Bathroom cleanliness & quality . Pillow quality.

Very center,

Lovely staff. Very curteos. Room wasclean. Comfortable

Great location, nice room. Didn't have breakfast so unable to comment re. That.

Best location in Annecy that’s located in the heart of the old city and walking distance to everything. Highly recommend hotel if staying overnight or longer in the quaint and fairytale like city in France (Little Venice). The boutique room as expected is small but, has amenities that rivals the bigger hotel we stayed in Geneva. Highly recommend to all. Thank you.

Enjoyed the quaint hotel and its location in the old town area. It's rather difficult to park far away and drag your suitcases to the hotel. No cars are allowed near the hotel. The room was fine, and the lady at the check-in was helpful.

Location. Staff. Room. All fabulous.

Room is clean and updated

The Hôtel location good and close to shopping areas and restaurants and hotel clean and good place for stay

Great area. Parking is quite a walk.

This hotel is in the heart of downtown and the view couldn't be beat!

Perfect location, very nice staff, clean and comfortable room. Would definitely stay here again if make it back to Annecy. Be aware that you cannot drive cars near the hotel, it is only accessible by foot. A little tricky bringing roller suitcase over cobblestone roads, but well worth it!

Good location. Next to lake and restaurants. Parking can be found in hotel de ville, they give you 50% off. Springy bed

Great central location in old town

Central location is ideal but very busy, access to the building was a bit slow with the small lift but staff were very friendly & helpful, parking was subsidised which was a bonus

Property was very clean. Staff were amazing and Annecy is beautiful. Downside was the tiny lift and our room was very small as its shoe horned into the loft. Just wanted a shower and you have to kneel or sit in the bath to do so. That said breakfast was amazing and we were met with a smile.

Perfect location to be walking about town. Fun, unique hotel with clean comfort. Location, location, location is the number one thing. BUT, if you are a light sleeper it stays quite loud until 2-3AM. The window would need to be closed to eliminate noise. Wonderful stay, no true complaints.