The reception area staff was extremely helpful for us to get into Venice and back. And where to go, get something to eat. He was amazing. The room was nice and clean. The bed was a little hard but was ok, the location was very nice. It was in a residential area with close by market. Restaurants and bars.

The hotel is very clean all around. The common areas and room as well. It is not located inside Venezia area but is very accessible to the transportation to and from Piazzale Roma. There is T1 tram stop 5 minutes walking to Venice and a bus stop 2 minutes walking to main train station. The staff is very friendly and helpful. They give you a map and explain how to move inside Venice according to your days in the city. There is also a small bar to sit and enjoy a drink in case you need to wait. In my opinion, the breakfast time should be since 7 am instead of 8 am, to give the opportunity to arrive earlier to Venice. The hotel has a restaurant very close to the entrance that serves excellent local food for prices to locals not for tourists. The hotel is located in a zone that you can walk safely in the night.

Great location! Short walk to tram to Piazzale Roma. Lots of choices for breakfast. Can hear the noise from other rooms. Great value for money!

Very clean room, helpful and pleasant staff, near the tram and bus stops, quiet area. Not so many facilities in the room, just basics, they could have a few more options for breakfast (good price though with 10€ per person). If you don't find a place to stay in Venice Centre I would strongly recommended it.

Friendly and helpful staff. Hotel is very close to tran station for a 10 minute ride on the T1 to Venice. Easy to get to places. Mestre Centre is great place to eat and shop.

The room was cramped. The shower leaked and was tiny. We asked for reservations at their restaurant, they did not make the reservation, so we had to sit outside. It was cold and windy. There was a carnival a few blocks away and the noise was bad inside the room. The receptionist gave us bad information about boarding the train. Thankfully, we didn't follow his advice. The hotel was convenient to the tram into Venice and train station.

Great price. Easy transportation to Venice. 2 blocks to the tram to Piazza Roma. Clean room. Breakfast was ok but area was small for the hotel.

10-minute tram ride to Venice, 12-minute drive to the airport. Clean rooms, friendlystaff.

Very. Good

Nice breakfast with choice of food. Close to train staion

Very good service

Alex, the front desk worker, went above and beyond to explain using the Tram into Venice. He helped plan our two days in Venice with detailed directions and maps! He even booked our boat trip to Murano, Torcello, and Burano. We would HIGHLY recommend this place! Breakfast was great too.

Overall it was okay. Communication ia great about self check in , as we were late. However, finding a ride to get into the hotel is challenging and pricey.

The check in host was extremely rude. We know we had to wait till 3pm to check in before we arrived but he was still extremely rude when we arrived early to drop off our bags. Our flight landed at 9am so we were tired and was tough to wait till 3pm to check in. He purposely ignored us and tried to start an argument when we asked about checking in early. He told us angrily “you have the information” just no empathy or good customer service. Then when we used the restroom as we were waiting for the room the cleaning woman yelled at me in Italian to close the door or something. The staff was Just not welcoming at all. Once in the room the a/c was very slow. The fan was broken so it didn’t blow much. Barely cooled. It had one speed and took forever to cool. The fridge leaked and also didn’t get cold. The tv had an antenna only. It only had what looked like local channels and had no HDMI port so we couldn’t even plug in a fire stick or anything. The WiFi was extremely slow and kept disconnecting. The “full” size bed was essentially a twin and maybe a single pushed together. It was very low to the ground and the seem between the mattress was uncomfortable. The mattress was not long enough and our legs hung off the end of the bed. We are both under 6 feet tall. The bathroom was nice but the room was so small that our luggage didn’t really fit. They had to remain standing up in the corner and we had to move them around when we left the room. There was a rotary phone in the room.

Great little hotel, Alex was awesome and very informative about the area Great restaurant with awesome food

Poor experience, overpriced, not even free coffee.

The staff was very helpful. They let us store our luggage in a storage room until we were able to check in (early arrival). They gave good information with transportation options . They were very accommodating with breakfast as we also had an early flight.

The staff was friendly, courteous and helpful. The room was clean, comfortable. The location was perfect from transportation. The staff helped with directions and where to go for meals. I highly recommend this place. I highly recommend to get the breakfast. It had everything you might want . Whether you need a big breakfast or just some café to get your day started.

Very helpful staff.

Affordable, close to grand canal. Great breakfast. Parking cost 8 Eu per day.