Overall Ratings & Reviews Small Luxury Hotel Altstadt Vienna

Really lovely boutique hotel with wonderful staff who really care for their customers. Great tea! Definitely a favourite!

Unique, stylish hotel. Lovely staff and great location

Hopefully the same as others’ comments! Lovely hotel, quirky designs, very friendly service, generous and freshly prepared breakfasts. Best part of our holiday!

Another great spot!

Enjoyed the location close to the Museum Quarter. We parked our car in the MQ garage about a 15 minute walk from hotel. It was about a 10 minute walk to the Ringstrasse. Staff was very friendly and helpful. The breakfast was delightful. Room is small and sink was in the room instead of bathroom. Street noise is loud so had to keep windows closed at night.

I stayed twice. The hotel is in a very good location close to all the action. Some rooms are way too small but the larger rooms are superb! Breakfast was absolutely delicious.

Amazing staff, very welcoming and helpful, kind, courteous, professional, friendly.

Well located quiet hotel near Volks Theatre underground station. Easy walking to most major attractions if you are mobile. Breakfasts are amazing! Staff are friendly & helpful.

Wonderful hotel filled with interesting art. Comfortable king-sized bed (which I didn’t expect) & nice-sized room. Delicious breakfast with extensive choices: combination of buffet and made-to-order options. Extremely friendly, helpful staff (desk and cleaning people). Our room, with windows facing inner courtyard, was very quiet. We were sorry to leave!

The staff at Alstadt is incredible. Service is friendly, prompt and anticipitory. They offer a complimentary breakfast and absoloutely lovely Afternoon Tea complete with pianist. There is wonderful art installed throughout the property and a rooftop terrace for relaxation outdoors. A nice amenity in a city hotel. The hotel is quiet and the housekeeping staff remembers what guests like (extra coffee for the in-room Nespresso) and provide same. Would stay again without hesitation.

A little shopworn. Similarly priced rooms vary significantly in size. Mirror over vanity is poorly situated. Breakfast and afternoon tea were very nice. Easy walk to the Museum quarried and to buses.

We were greated with nothing but smiles and amazing service. The entire staff is there to help you and make you feel welcomed. They know the city well and their tips right on point. Great experience!

Best service! We loved the staff. They took good care of our toddler.

Nice facility with good breakfast. A little outside of the tourist areas so quiet but still walkable. Upgraded/new bathrooms. Would consider staying here again.

This was an amazing stay. My wife and I came for a short weekend vacation and loved every minute. The hotel is perfectly located with good food options all around (check out the Momo pizza place). It is close to public transport options and when we stayed it had two Christmas markets near by. The stuff is amazingly friendly, with contagious smiles and welcoming atmosphere. Lastly, a great breakfast was included with a variety of breads, cheese, hams, eggs and fruits. We will definitely come again

We loved everything about this unique hotel and highly recommend it. Remarkable design, helpful and friendly staff, delicious breakfast buffet, charming location near trendy cafes and a short walk to the main tourist attractions in the old town. Would love to return.

I loved this hotel and would return without hesitation. It’s nicely situated just outside the main tourist area but within an easy walk of major attractions. It’s also very close to a subway stop. The room was beautifully decorated, roomy, bright and airy. It had really high ceilings. And the shower was very good, though it did routinely leak onto the floor. That was the only problem and it was relatively minor. Breakfast was good though the service there was inconsistent. The first day a server told me the specials and took my order. The second day I had to chase someone down. I skipped breakfast the third day. Otherwise the service was excellent. The afternoon tea and cake in the salon was nice too.

An outstanding hotel, the staff could not do enough to make my stay more comfortable. The rooms are brilliantly designed and luxurious. Food is great quality, service is excellent but not over bearing.

The rooms was excellent, as was the location if you want to visit the old city. The lounge was also fantastic, well setup and the staff was great. I will go back again for certain.

We booked a Large Double Room. The first room we were allocated was awful. Tiny shower room and was not decorated at all. As we said at the time, it felt like a room in a mental asylum. We were then given Room 23 which was marginally better but looked nothing like any of the rooms on the website. I had a look in other rooms when housekeeping were in and I think we got one of the worst rooms in the hotel. The restaurant recommendation we were given was not great. Overall, fine if you need to be in that part of Vienna, but not a destination hotel by any means. Short on style and certainly not luxurious.