Flooring lifting in the bedroom, air-conditioning not cool enough did not go below 26 degrees. Gym didn't open until 12.30 which is a stupid time. Should be open early in the morning,not middle of the day. Hotel needs a lot of attention, I would not stay there again @

The hotel is in a great location. The gym is rarely open. Evenings and Saturday only, closed all day on Sunday. So one of the extras you look for and pay for in a hotel is basically a waste of space! The pool in the Summer is packed, mainly children and families. It is also opened to the public for a fee from 10.0 am and on the days we stayed there was a queue every morning. So, paying hotel guests who do not get to the pool early enough struggle to get a sunbed. On the Saturday we used it, if we had been 15 minutes later, we would not have got a sunbed! It need more supervision to ensure hotel guests have priority and if adults are trying to swim, ask the children and families to leave a meter or so by the edge. I was NOT impressed. The pillows in the rooms are very low quality, small and lumpy. We asked for better pillows and was told, there are spares in the wardrobe! Yes, we had already found them and they were just as bad if not worse. It is NOT a cheap hotel and simple things like pillows are not even given a consideration for guests to get a good nights sleep. My partner and I used to stay at this hotel but stopped because it was very dilapidated and in need of upgrading. That work has been done, so we returned. The one good thing about the hotel previously was the breakfast. It was very good quality. Now, it's mediocre. Cheap sausages, not cooked. Never any fresh fried eggs, the bread was hard, no pastries. Even the teabags are very low quality now.

The hotel is in a great location. The gym is rarely open. Evenings and Saturday only, closed all day on Sunday. So one of the extras you look for and pay for in a hotel is basically a waste of space! The pool in the Summer is packed, mainly children and families. It is also opened to the public for a fee from 10.0 am and on the days we stayed there was a queue every morning. So, paying hotel guests who do not get to the pool early enough struggle to get a sunbed. On the Saturday we used it, if we had been 15 minutes later, we would not have got a sunbed! It need more supervision to ensure hotel guests have priority and if adults are trying to swim, ask the children and families to leave a meter or so by the edge. I was NOT impressed. The pillows in the rooms are very low quality, small and lumpy. We asked for better pillows and was told, there are spares in the wardrobe! Yes, we had already found them and they were just as bad if not worse. It is NOT a cheap hotel and simple things like pillows are not even given a consideration for guests to get a good nights sleep. My partner and I used to stay at this hotel but stopped because it was very dilapidated and in need of upgrading. That work has been done, so we returned. The one good thing about the hotel previously was the breakfast. It was very good quality. Now, it's mediocre. Cheap sausages, not cooked. Never any fresh fried eggs, the bread was hard, no pastries. Even the teabags are very low quality now.

The room was clean, modern and well equipped. The staff were friendly, the breakfast was good and there was nearby parking available. Its also an easy walk to the historic centre.

Good selection for breakfast, staff are friendly. A reasonable location for the city of Nicosia.

Nice staff and clean room, everything fine!

Our stay at the Cleopatra Hotel was very good. Our room was spacious leading onto a vast balcony which had a view of the city. On entering the room, you are in a hallway with wardrobes a fridge and safe. The bedroom was clean and had all you would want, although the T.V. never worked. The bathroom was good and had a powerful shower which was in a very tight bath. The bed was a king size but the sheets didn't fit the bed, the quilt had clumps of the filling in the corners and the pillows were not very big. I needed two plus a cushion to sleep soundly. The hotel has 5 floors serviced by two lifts, one in reception and another further back in the hotel. Because there are interconnecting stairs to areas such as the Breakfast room, down two flights of stairs to the swimming pool and health spa but the main one being the stairs up to the main entrance to the hotel, I would advise customers with disabilities to be aware of what their capabilities are if choosing to book here. The hotel, is though, smart clean and well equipped. The pool is wonderful. The stars of the show are the staff. Cleaning staff are excellent, waiting staff very attentive. Some stand out members are, Costa, the very good barman in the main bar. "Nothing is too much trouble for you," is his saying. Chris the pool bar manager and Franco the lifeguard at the pool. Both worthy of a mention for their humour and professionalism. All staff did their jobs well to make our stay very memorable indeed. Well done.

Great location and friendly staff made it an enjoyable stay. The hotel is in need of some modernisation and there was refurbishment underway.

Suitable to most tastes

Very nice hotel , big spacious room,comfortable bed,nice balcony ,close to plenty of restaurants & shops.

A nice hotel with excellent breakfast.

Very nice stay

Was pleasant experience

Very good staff , everything is perfect , I will come back soon

When you are in Nicosia in August you need a hotel with a pool. Cleopatra hotel has a beautiful pool that opens right after the complimentary breakfast. It is also located close to a pharmacy, convinient stores, and retail stores. It was an excellent choice for our vacation.

Great central location. Staff helpful and friendly.

Old with old furniture, needs some modernisation

Staff where nice, Cathalina, Ghosta and the gentleman at the reception where amazing…Great

The AC was pointing right onto the bed. We both got sick. The side of Cyprus is nothing to do zero. Literally nothing to do in this hotel is for 20 minutes. Walk from eating area. I would not recommend anyone staying here if you wanna go see Cyprus down on Turkish side. Also €75 to get to the airport from the hotel and then we stepped outside and got our own taxi for $40

The location was perfect for walking around, finding great food and fabulous sights. Breakfast was delicious. Our only wish was that the pool area was open to sit around (it is truly too cold to swim now), but the pool area is gorgeous.